Ken Garff Ford Cheyenne

As Always - Fast, Friendly Service Another great experience using Quick Lane! Requested The Works, and was in and out in less than 30 minutes. Thank you to Service Advisor 694 Seth, and Another great experience using Quick Lane! Requested The Works, and was in and out in less than 30 minutes. Thank you to Service Advisor 694 Seth, and to Tech 814 for your fast, friendly, and efficient service once again. You are appreciated! More

Pretty darn awesome Even though it was pretty busy when we were in, Cristin was very on top of things and running her butt off! She is very very knowledgeable when it com Even though it was pretty busy when we were in, Cristin was very on top of things and running her butt off! She is very very knowledgeable when it comes to their inventory and to what the vehicle can and can not do. It's impressive really. I would reccomend Cristin and Spradley to anyone looking for a new vehicle! Thanks Spradley and an extra special thanks to Cristin! More

vacation emergency Coming from out of state, it is not a great day when your check engine light comes on. We went to the dealer and they determined that it was a fuel s Coming from out of state, it is not a great day when your check engine light comes on. We went to the dealer and they determined that it was a fuel sensor reading. During the next several days, we had contact with Justin, who kept us apprised with the trucks progress. Thank you, Justin! The only reason I gave 4/5 is that I think all service centers should be aware that out of state, unplanned emergencies need to be dealt with in a timely manner. Sitting in the waiting room on the day we picked up the truck, we heard a conversation when a mechanic was told not to come in. Knowing that the sensor probably took less than a half hour, and knowing mechanics go by the book of how long something takes, someone like this could have been called in and the dealer would still have made money. Overall, Justin made it a good experience. More

Above and Beyond Customer Service We needed to purchase a license plate bracket and have it installed on the vehicle. After purchasing it at the parts department, we asked the service We needed to purchase a license plate bracket and have it installed on the vehicle. After purchasing it at the parts department, we asked the service department for an appointment . However, they installed the bracket then and there while we waited- at No Charge! They even washed my vehicle! Customer service was outstanding!! Thank you. More

BEST SERVICE DEPARTMENT IVE EVER ENCOUNTERED I had to have a major repair done to my 2000 Excursion. I had a tone of miles on it and had them put in a factory rebuilt engine and transmission. The I had to have a major repair done to my 2000 Excursion. I had a tone of miles on it and had them put in a factory rebuilt engine and transmission. They had whole thing done in a week and a half and didn't nickle and dime for extras like a/c freon from having to take compressor off, or radiator fluid....ect The price they quoted which was very fair was what i paid More

No pressure Informative, relaxing, and no pressure experience! Couldn't have asked for a better salesman! We're Elated with our new truck! Thanks Nick and Steve f Informative, relaxing, and no pressure experience! Couldn't have asked for a better salesman! We're Elated with our new truck! Thanks Nick and Steve for the all around great customer service! More

Shopping with Nick Nick was extremely accommodating - car shopping is demanding and he made it very comfortable!!! Always there when I needed to return - even moved or l Nick was extremely accommodating - car shopping is demanding and he made it very comfortable!!! Always there when I needed to return - even moved or lost his lunch break - I appreciated his efforts!! Always polite and never pressuring. Go Nick!1 More

Fantastic! Zane and Kevin helped my husband and I get into a 2013 Ford Focus! There level of customer sevice was outstanding. We feel that Kevin went far above Zane and Kevin helped my husband and I get into a 2013 Ford Focus! There level of customer sevice was outstanding. We feel that Kevin went far above what would normally be expected to help us get into this awesome vehicle! Zane did a great job of keeping in touch and accomadating our needs throughout the sales process!! Zane even delivered the car to my work to surprise me with the finalized purchase!! I would highly recommend them to anyone looking to purchase a preowned vehicle! 5 Stars! Thank you Spradley Barr of Cheyenne! More

Explorer Kevin, Brandon and Spencer did a great job. Worked hard at keeping my buying local. I hope I can get the same service when it’s time for service! Kevin, Brandon and Spencer did a great job. Worked hard at keeping my buying local. I hope I can get the same service when it’s time for service! More

Alignment check Traveling through town and was sideswiped by a truck. Josh McGurn and Mike Nielsen were just great. Got me in immediately and everything checked out o Traveling through town and was sideswiped by a truck. Josh McGurn and Mike Nielsen were just great. Got me in immediately and everything checked out ok and got on with my trip. More