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Ken Garff Ford Cheyenne

Cheyenne, WY

3.3
334 Reviews
We are Ken Garff Ford Cheyenne. You might expect a car company’s top priority to be cars, but not at Ken Garff Ford Cheyenne. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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2200 Westland Rd.

Cheyenne, WY

82001

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Showing 334 reviews

November 23, 2017

Best Service at Hyundai!! I have gone to Quick Lane at Spradley Ford and had the worst experiences for the past 4 years. Today I went across the street To Hyundai and let me t More

by P Neal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Peters
Nov 28, 2017 -

Ken Garff Ford Cheyenne responded

Thank you so much for giving us such a great rating and for your kind words. Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you again for choosing Spradley Barr Motors Inc., and we hope to see you again soon!

November 19, 2017

Personalized service Tim, Spencer, and Melinda were great with us. Each helped in a way to what we wanted and worked with us to get a great vehicle. With little money down More

by mom36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Gordon, Tim Keeney, Melinda Reimer
Nov 21, 2017 -

Ken Garff Ford Cheyenne responded

Thank you so much for the rating. We are so glad Spencer, Tim and Melinda made your experience so enjoyable. It is our goal to make you and every one of our customers happy by understanding your unique needs. We are just here to help with whatever you need. We look forward to seeing you again for your vehicle maintenance.

November 14, 2017

Such an awesome experience !! Fantastic salesman. Took care of all my needs. Had the truck I purchased looking fantastic. Shawn went the extra mile for everything I asked for even More

by Powerstroke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ervin
Nov 16, 2017 -

Ken Garff Ford Cheyenne responded

Powerstroke, thank you so much for taking the time to write this review. It's our goal to make sure we find you the vehicle that perfectly fits your needs, so we couldn't be happier to see the kind of attentive service our Shawn showed you. It's truly an honor to know we could leave you feeling so pleased and satisfied! We'll be sure to pass this along to our staff. Thank you so much for sharing, this means the world to us!

November 10, 2017

very helpful I came in with my motor home and Seth didn't hesitate in doing an oil change and answering a question about the brakes. Then called me when it was com More

by happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Perriton
Nov 10, 2017 -

Ken Garff Ford Cheyenne responded

Thank you so much!! We are so pleased your experience at Spradley Barr Motors Inc, was so enjoyable and that Seth showed you the attentive service you deserve. We hope to see you again soon for any of your vehicle needs.

November 09, 2017

Disappointed overall Other than Seth Perriton in the Quicklube and the Staff in the Paint & Body Shop my view of the Spradley Dealership is not that stellar. More

by Bryan Scadden
Recommend Dealer
No
Employees Worked With
Robby Bartlett, Adam Van Der Hoeven, Steve Corso, Seth Perriton
Nov 10, 2017 -

Ken Garff Ford Cheyenne responded

I'm really sorry your experience was not what you expected. We strive to provide the most pleasing and exciting experience to each and every one of our customers. Clearly something went wrong here, leading to a less than ideal visit for you. Please give us an opportunity to rectify our mistake and understand your unique needs. You and the rest of our customers mean the world to us and we wouldn't be where we are without you. Please contact us at 307-638-3335 so we can assist you in any way we can to fulfill your needs and improve your experience with us. With our sincerest apologies, Mike Ervin 307-773-0365

November 09, 2017

Professional Quick and professional service every time I bring my truck in for service. Seth always let me know when I can get the service done to save me waiting More

by Craigc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Perriton
Nov 10, 2017 -

Ken Garff Ford Cheyenne responded

Thank you so much!! We are so pleased your experience at Spradley Barr Motors Inc, was so enjoyable and that Seth showed you the attentive service you deserve. We hope to see you again soon for any of your vehicle needs.

November 08, 2017

Awesome Experience My experience buying a car at this dealership was very good. Cristen made it as easy as possible for me and did everything she could to find the vechi More

by cargirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristin Sevchuk
Nov 10, 2017 -

Ken Garff Ford Cheyenne responded

Thank you so much for the rating. We are so glad Cristin made your experience so enjoyable. It is our goal to make you and every one of our customers happy by understanding your unique needs. We are just here to help with whatever you need. We look forward to seeing you again for your vehicle maintenance.

November 05, 2017

Great job as always. Thanks for servicing my truck. You guys do a great job of only servicing what my truck needs and making sure the fluids are in good condition. More

by Danny
Recommend Dealer
Yes
Employees Worked With
Seth Perriton
Nov 07, 2017 -

Ken Garff Ford Cheyenne responded

Danny, thank you so much for your kind words. We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for choosing Spradley Barr Motors Inc., and we hope to see you again soon!

November 03, 2017

Great Service Just simply great service and friendly,helpful service. They identified the issue quickly and got me on my way without a fuss. Just fid people. More

by Denghar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Perriton, Josh Mcgurn
Nov 07, 2017 -

Ken Garff Ford Cheyenne responded

Thank you so much!! We compete to provide the best customer service and I’m glad the efforts paid off on your last visit. We are glad our team worked sedulously to fulfill your needs. We look forward to work with you in the future.

September 30, 2017

You saved the day! We were on our way to Yellowstone and needed to get the car serviced. We had planned to have it done in Cody and called Fremont Ford to schedule an a More

by Fla.Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mcgurn
Oct 02, 2017 -

Ken Garff Ford Cheyenne responded

It's great our service department was able to help you get your vehicle serviced and back on the road! Hope the rest of your trip is fun and your able to make memories that will last a life time.

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