Back

Ken Garff Ford Cheyenne

Cheyenne, WY

3.3
334 Reviews
We are Ken Garff Ford Cheyenne. You might expect a car company’s top priority to be cars, but not at Ken Garff Ford Cheyenne. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
Contact Dealership

2200 Westland Rd.

Cheyenne, WY

82001

Directions

Filter Reviews By Type

Showing 334 reviews

December 14, 2016

Great service manager team Seth Perriton and Josh McGurn service mangers at the Spradley Barr quick lane service provided me with professional and tireless support to correct a More

by Waltwest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Perriton, Josh Mcgurn
Dec 16, 2016 -

Ken Garff Ford Cheyenne responded

Thanks for taking the time to leave us a review. Seth and Josh work extremely hard to ensure that their customers needs are met and we are thrilled to hear that they accomplished that. Reliable transportation is extremely important, especially in these Wyoming winters, and our service department knows that and knows what they need to do to keep your vehicle running smoothly. Thanks for being a loyal customer!

December 12, 2016

The greatest experience ever!!! I sent in my request to be helped at Spradley Barr and was helped by Jennifer in customer care who referred me to her husband. I was hesitant because More

by Rsummerhawk77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Levengood, John Levengood
Dec 16, 2016 -

Ken Garff Ford Cheyenne responded

We appreciate you taking the time to leave us such a great review, and for taking a chance on us after already being turned down. At Spradley Barr we make it a priority to do everything we need to do to get our customers into a vehicle that fits their needs. John and Jennifer were thrilled to have been able to do that for you. Don't forget to bring your new vehicle in to our award winning service department, where you will find the same amazing level of customer care.

December 12, 2016

Deal of the Century John and Steve worked hard to get me a deal that stayed within my budget. I got a vehicle I wanted for a price I can afford. Thanks! More

by P71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Secrest, John Levengood
Dec 16, 2016 -

Ken Garff Ford Cheyenne responded

We're so glad that John and Steve were able to get you into the perfect car at the perfect price. Don't forget to bring it in for regular maintenance to keep it running smoothly!

December 12, 2016

Professional, friendly and easy to deal with Kevin was very professional and friendly in answering our questions. He asked what we were looking for and took us to see the different models availab More

by John M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Harris, Denett Goehringer
Dec 16, 2016 -

Ken Garff Ford Cheyenne responded

Thanks for leaving us such a great review, John. Kevin and Denett work hard to ensure that each and every customer gets a personalized experience. Don't forget to bring your new vehicle in for regular maintenance to keep it running smoothly!

December 04, 2016

oil change Also performed a multi-point inspection, replaced air filter, flushed cooling system and did a tire rotation. Were very honest in pointing out what sh More

by Pam Skerjanec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Collins
Dec 05, 2016 -

Ken Garff Ford Cheyenne responded

We're so glad that our service department was able to get your vehicle taken care of properly in a timely manner. We know how important safe transportation is and we take the time to do a quality inspection on every vehicle that comes in. We hope you will think of us for any future vehicle needs!

December 02, 2016

A LIFESAVER!! I was in a bind and the gentlemen at Spradley Barr went above and beyond. It was the Friday of Thanksgiving weekend at 5pm and they stayed to fix my t More

by Brett Parker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Collins, Josh Mcgurn
Dec 05, 2016 -

Ken Garff Ford Cheyenne responded

We appreciate you taking the time to leave us such a great review. We're so glad to hear that our service department was able to help you out of your bind. Car troubles during the holidays are never a fun thing and Josh and Warren were more than happy to help turn that situation around for you. We hope you will think of us next time you are in the area!

November 30, 2016

Accommodating and low pressure experience. John is great to work with and he knows his inventory. He will quickly get you to the vehicle that fits your needs. Definitely look John up for your n More

by Matt Johnson
Price
Recommend Dealer
Yes
Employees Worked With
John Levengood
Dec 01, 2016 -

Ken Garff Ford Cheyenne responded

Thanks for taking the time to leave us a review, Matt. John was more than happy to help you out with your vehicle purchase. He works hard to learn the ins and outs of the inventory and takes extra time to treat his customers like family. Don't forget to bring your new vehicle in for regularly scheduled maintenance!

November 30, 2016

Battery Replacement I was pleased with the welcome, no waiting at 7:30 a.m., got my vehicle right in, quick diagnosis, warranty records on file, quick battery change out, More

by Jim Walford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Perriton
Dec 01, 2016 -

Ken Garff Ford Cheyenne responded

Thanks, Jim, for leaving us a review. Seth and the rest of our service staff strive to provide the best in customer service while making sure that your vehicle is cared for properly. We're so glad to hear that they accomplished that. We hope that you will think of us for any future vehicle needs.

November 30, 2016

Being treated like a important person I have been to Spradley three times since July. Each time I was treated with kindness and respect. They bent over backwards to help me. I was very ple More

by doglady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Higgins
Dec 01, 2016 -

Ken Garff Ford Cheyenne responded

Thanks so much for taking the time to leave us a review. We are so glad that our service department met and exceeded your expectations. Our service staff works hard to ensure that each customer's needs are met and that their vehicles are running smoothly when they leave our shop. We hope you will think of us for any future vehicle needs you may have.

November 29, 2016

oil change I went into the quick lane for oil change and tire rotation. Warren Collins was very friendly had great service was done in less time than expected ve More

by sheliann915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Collins
Dec 01, 2016 -

Ken Garff Ford Cheyenne responded

Thanks for taking the time to leave us a review. We're so glad that we were able to meet your needs and get your vehicle taken care of in a timely manner.

...
19
...