Ken Garff Ford Cheyenne

Our experience at Ken Garff Ford in Cheyenne Wyoming was amazing. It felt like the turned back the clock, with excellent customer service you don't see much of these days. From the general manager, sales ma amazing. It felt like the turned back the clock, with excellent customer service you don't see much of these days. From the general manager, sales manager, salesman, and finance manager, they went above and beyond with us. We purchased a 2024 Ford Edge SEL, and they did everything for us and we were very pleased as we walked out the door to our new Edge. It was an amazing experience. Will recommend to anybody looking to buy a vehicle, this is the place to go. Thanks again for GREAT CUSTOMER SERVICE More

March 9, 2024 I took delivery of my used 2019 F150 from Ken Garff Ford in Cheyenne. After driving 371 miles back to Ten Sleep, I found somethings that should have been corrected in their 172 point inspect Ken Garff Ford in Cheyenne. After driving 371 miles back to Ten Sleep, I found somethings that should have been corrected in their 172 point inspection. With help from Steve Seacrest (used car manager),Carl Blackbird(Sales manager) and Cristin(Ford sales manager) my issues with the truck have been RESOLVED. I purchased my first f150 in 1982 and many since and the team at Ken Garff Cheyenne Ford stepped up and I'm still a Ford customer for life. More

Took my 2017 Ford Escape in had the transmission replaced. The service personnel were very outstanding in all areas. From the service counter to the mechanics. The staff was very professional, un replaced. The service personnel were very outstanding in all areas. From the service counter to the mechanics. The staff was very professional, understanding, polite and great to work with. I have been a Ford customer for many years and will continue to do business with them. Thank you to all the service staff. More

Went to this dealership on June 11th 2021 and bought a truck that I was assured by the salesmen Michael that it had no accidents and payed quite a bit for it… just a few days ago I find out that it did ha truck that I was assured by the salesmen Michael that it had no accidents and payed quite a bit for it… just a few days ago I find out that it did have an accident a couple weeks before I bought it and that the accident was reported when the truck had 97888 miles on it anyone want to guess how many it had on it when I bought that’s right 97888 cars take a major hit to their value usually 30% I payed 42 something for this truck and did not get what I paid for am currently looking for a civil attorney to go after this as fraud/ misrepresentation…… I would recommend seeking a new car elsewhere the dealer when contacted told me they changed there name and weren’t responsible so lawyer time I guess More

Had a slow leak that the tire place believed was a "bead leak" due to issue with wheel finish. Spradley Barr found the tiny nail sticking through and fixed the flat, no charge. Is not the 1st time they (t leak" due to issue with wheel finish. Spradley Barr found the tiny nail sticking through and fixed the flat, no charge. Is not the 1st time they (the Cheyenne dealership) have gone above and beyond to give good service or sort out an issue fairly. I don't make time to do reviews very often (unless they are bad ones, haha!)--but did feel compelled this time to give them some encouraging words and let them know that they are appreciated. More

I got exactly the vehicle that I wanted. Oliver R worked well with me. I appreciate the no hassle sell and the attention to detail. well with me. I appreciate the no hassle sell and the attention to detail. More

Joseph was great to work with. Very professional and upfront about pricing and financing options. I love the new car and recommend this dealership and Joseph if you're in the market. upfront about pricing and financing options. I love the new car and recommend this dealership and Joseph if you're in the market. More