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Ken Garff Ford Cheyenne

Cheyenne, WY

3.3
334 Reviews
We are Ken Garff Ford Cheyenne. You might expect a car company’s top priority to be cars, but not at Ken Garff Ford Cheyenne. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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2200 Westland Rd.

Cheyenne, WY

82001

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Showing 334 reviews

November 12, 2016

Easy car buying experience Kevin, Shawn, and John are they guys to see when you go to buy your next vehicle. They are knowledgeable about there stock and if they don't have the More

by Wyofan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Harris, John Austin, Shawn Teasley
Nov 14, 2016 -

Ken Garff Ford Cheyenne responded

We appreciate you taking the time to leave us a review. Kevin, Shawn, and John were thrilled to have found you the right vehicle for you. Our sales staff works hard to learn the ins and outs of every vehicle on our lot and they strive to make sure that every customer leaves happy, whether it's with the 1st car they look at or the 50th! See you in 5,000 miles for your vehicles regularly scheduled maintenance!

November 09, 2016

New truck I have been looking for new truck, checked a few different dealers and haven't had that great of luck. I was referred to spradley Barr by Curtis. He i More

by Kt0311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Elder, Cristin Sevchuk, Curtis Higgins
Nov 14, 2016 -

Ken Garff Ford Cheyenne responded

Thanks for taking the time to let us know how well we did. Curtis, Cristin, and Rob work hard to earn the business of every customer that walks through the door by being friendly, helpful, and professional. It's our goal to provide a top notch buying experience and we're glad to hear that we accomplished that. Don't forget to bring your new truck in to our award winning service department for regular maintenance to keep it running smoothly.

November 08, 2016

Warrenty Battery Replacement My battery was under warranty and needed replaced. I called and was able to get in the next day. I dropped my car off at 7am and was called back by 8: More

by GeoffreyWebb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Seth Perriton, Curtis Higgins
Nov 08, 2016 -

Ken Garff Ford Cheyenne responded

Geoffrey, we're very glad that we were able to get your vehicle in and out of our service department in a timely manner. We know how important reliable transportation is and we try to make service visits as fast and simple as possible. We're sorry to hear that you didn't get a call in response to your message. Our service advisers welcome the chance to improve!

November 06, 2016

Excellent The sales and financing staff were more than helpful and incredibly patient and they made every effort to make my purchase as easy as simple as possib More

by Galtonchayloway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Levengood
Nov 08, 2016 -

Ken Garff Ford Cheyenne responded

Thank you for taking the time to leave us a review. We're so glad that John was able to get you into a vehicle that fit your needs. We try to make the car buying experience as easy as possible and are thrilled to hear that we accomplished that. Don't forget to bring your new vehicle in for regularly scheduled maintenance!

November 05, 2016

Warranty work Curtis in service went above and beyond to help us deal with extended warranty work that needed to be done to our 2008 Fusion. Warranty was not purch More

by Cynthia Proctor
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Curtis Higgins
Nov 08, 2016 -

Ken Garff Ford Cheyenne responded

Thank you for taking the time to leave us a review, Cynthia. Curtis was delighted that he could help you guys get the work covered under your warranty. Our award winning service department strives to provide excellent customer service on a daily basis, even when it means dealing with other companies over the phone. We hope you will keep us in mind for any future vehicle needs and for continuing maintenance on your Fusion.

November 04, 2016

Service Everyone was so helpful and friendly when I brought my care into the service shop. They got my car in right away to check the issue and explained the More

by fordfusion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Perriton, Warren Collins, Josh Mcgurn
Nov 08, 2016 -

Ken Garff Ford Cheyenne responded

We appreciate you taking the time to let us know how you enjoyed your experience here at Spradley Barr Motors. We're so glad to hear that our service department was able to provide great customer service in a timely and efficient manner and resolve the issue with your vehicle. We hope you will think of us for any future vehicle needs and continue to bring your car in for regularly scheduled maintenance.

October 27, 2016

My Ford Mustang was repaired yesterday. I am very pleased. Seth Perriton, Jason, and Brandon did an outstanding job repairing the clutch on my 2007 Ford Mustang. I very much appreciate their work. I am now c More

by 40Ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Perriton, Jason Kilmer, Brandon
Oct 28, 2016 -

Ken Garff Ford Cheyenne responded

Thanks for taking the time to leave us a review, Myles. We're so glad that we were able to get your truck running like new again. We know how important reliable transportation is and our award winning service department works hard to provide A+ service in a reasonable amount of time. We hope you will think of us for any future vehicle needs!

October 13, 2016

Great Experience These guys worked hard and got me into something I wanted!!! They did not take no for an answer! I would highly recommend them. Thanks so much. More

by Eriggins.p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Gordon, John Levengood
Oct 13, 2016 -

Ken Garff Ford Cheyenne responded

Thanks for the great review! John and Spencer were happy to help and are so glad that they were able to find a car to fit your needs. Don't forget to bring your new car in for regularly scheduled maintenance to keep it running smoothly!

October 07, 2016

The white gold standard of car dealers Spradley Barr Motors sells cars right. Blaine and Kevin helped me find the perfect new Ford Escape for a fair price. Rob explained all the contract do More

by vanoz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Elder, Kevin Harris, Blaine Geile
Oct 07, 2016 -

Ken Garff Ford Cheyenne responded

Thanks for taking the time to leave us such a great review! Kevin, Rob, and Blaine are thrilled to have been able to get you into the right vehicle. They work hard every day to ensure that each and every customer leaves with their needs met. Don't forget to service your Escape every 5,000 miles to keep it running smoothly. Our award winning service department prides themselves on being fast and efficient. See you in 5,000!

October 01, 2016

Most easy going truck purchase ever. I purchased a new F-250 4X4 and received a great deal. The sales staff was opened to my concerns with monthly payments that I could afford and the amo More

by terryf250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Elder, Kevin Harris, Jason Kilmer, Blaine Geile
Oct 03, 2016 -

Ken Garff Ford Cheyenne responded

Thanks for taking the time to let us know how you enjoyed your experience here at Spradley Barr Motors. We are so glad that Blaine was able to help you find a truck that was perfect for you. Our sales staff makes it their goal to meet the unique needs of every customer that comes through the door and our service advisors know how important it is to keep your vehicle running smoothly. We hope you will think of us when it's time for an oil change in your new F-250.

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