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Ken Garff Ford Cheyenne
Cheyenne, WY
334 Reviews
We are Ken Garff Ford Cheyenne. You might expect a car company’s top priority to be cars, but not at Ken Garff Ford Cheyenne. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 PM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 334 reviews
September 23, 2016
Quick flat tire repair I bought my truck a few days ago at another dealership in a different state, and I got a flat tire on my way through Wyoming. Josh McGurn and Seth Pe I bought my truck a few days ago at another dealership in a different state, and I got a flat tire on my way through Wyoming. Josh McGurn and Seth Perriton were able to quickly fit me in their busy day to get me back on the road. Thanks Josh and Seth. More
by BBushman
Employees Worked With
Josh McGurn
September 15, 2016
Great Experience! Cristin was great to work with. She was very knowledgeable about trucks and very helpful in helping locate the truck I wanted. She provided great cust Cristin was great to work with. She was very knowledgeable about trucks and very helpful in helping locate the truck I wanted. She provided great customer service. She and Kevin were very helpful and friendly. More
by CU1
Employees Worked With
Cristin Sevchuk, Kevin Harris
September 15, 2016
Not a dealership Both visits were made comftorble and reinvuiting for sure. Seth Perriton. He was not only patient with me but is the reason I will return Both visits were made comftorble and reinvuiting for sure. Seth Perriton. He was not only patient with me but is the reason I will return More
by Caphillclark
Employees Worked With
Seth Perriton
September 08, 2016
Best of the Best! My second new truck from Cristin and I thought the experience couldn't get better, but it did! Ten years ago she was good, now she's fabulous! No pr My second new truck from Cristin and I thought the experience couldn't get better, but it did! Ten years ago she was good, now she's fabulous! No pressure, lots of quality information, and just the right amount of good old down to earth communication. Great customer service before and after the sale. I'll be back for certain, as will family and friends. More
by PJ
Employees Worked With
Rob Elder, Cristin Sevchuk, Jeff Jack
September 01, 2016
False treatment Took my car in for oil change & tire rotation. Came to pick up car, noticed they did not rotate, though they said they did. I got upset with service w Took my car in for oil change & tire rotation. Came to pick up car, noticed they did not rotate, though they said they did. I got upset with service writer & wasn't very nice. They rotated tires & he came out & said "we put the worse tires on the front just like you requested". Then there was grease on my carpet & arm rest, didn't have time for them to detail as I was almost late to open my own business. Was promised manager would call. Instead less than 30 minutes later, service writer had his wife (or he did it) write a very bad review for my business, even though neither has stepped foot through my door. Contacted general manager and said he would find out IF the guy did it, I HAVE proof. He promised to have the guy call Monday (over a month ago) still waiting. Had the guy take down the post and never even got an apology. 3 strikes and you are out More
by Busymom
Employees Worked With
Seth Perriton
August 27, 2016
Excellent service Great customer service from Seth and company at Quick Lane. Went above and beyond in all I asked for...plug replacement and oil change. Thanks very Great customer service from Seth and company at Quick Lane. Went above and beyond in all I asked for...plug replacement and oil change. Thanks very much... More
by Ford driver
Employees Worked With
Seth Perriton
August 20, 2016
Great Service No surprise, but my most recent experience at Quicklane was excellent! Seth and Josh were great. Got an oil change and tire rotation and was in/out qu No surprise, but my most recent experience at Quicklane was excellent! Seth and Josh were great. Got an oil change and tire rotation and was in/out quickly. Went over the vehicles report card when the service was finished which hardly ever happens anywhere else. My experience was outstanding. More
by Anthony
Employees Worked With
Josh McGurn
July 18, 2016
Love them! These people are awesome! My tire went flat and I had no idea how to change it (I know absolutely nothing about cars). They were extremely kind to me, These people are awesome! My tire went flat and I had no idea how to change it (I know absolutely nothing about cars). They were extremely kind to me, and came out to change my tire for me! More
by Poff.1234
Employees Worked With
Josh Moser
July 15, 2016
Awesome customer service Cristin and Kevin were just awesome. Did everything could to get us in a new 2106 Ford Edge. I would deal with again. Rob did a great job and getting Cristin and Kevin were just awesome. Did everything could to get us in a new 2106 Ford Edge. I would deal with again. Rob did a great job and getting us financing More
by Russi01
Employees Worked With
Rob Elder, Cristin Sevchuk, Kevin Harris
July 13, 2016
Great car buying experience I was nervous to buy such a new car as I've always had used cars, but Jon McCarthy made my experience fun and an easy transaction. He was extremely pr I was nervous to buy such a new car as I've always had used cars, but Jon McCarthy made my experience fun and an easy transaction. He was extremely professional and took time to personalize my husband and I's time with him. I am very exited to have an awesome warranty on my Ford Explorer. So far, I LOVE my new car!!!!! More
by Kim&Fam
Employees Worked With
Jon McCarthy
