Ken Garff Ford Cheyenne

Appointments don't mean anything I made an appointment to see a vehicle and was told to bring my e-mail to make sure I got the correct individuals to help me. Neither person was avai I made an appointment to see a vehicle and was told to bring my e-mail to make sure I got the correct individuals to help me. Neither person was available at the appointment time and the girl in the front didn't know anything about my appointment or where the sale persons were. I was very disappointed with the lack of professional behavior and expected more since I have bought cars here before and service them. Needless to say I went down the street and spoke with a great gentleman at the Chevy dealer and will test drive one of their cars instead. I will definitely use another Ford dealer if I look for a Ford vehicle. More

Spradley Barr Ford F-250 My experience with Kevin Harris was easily my best car buying experience. Kevin is a great salesman and even a better person. He said he wasn’t just t My experience with Kevin Harris was easily my best car buying experience. Kevin is a great salesman and even a better person. He said he wasn’t just there to sell me a car, but would help me with any future issues or needs. It was obvious that was a true statement, as I witness him helping numerous previous customers while I was in the dealership. I was also very pleased with not having to work with multiple people throughout the deal like anywhere else I have bought a car. I dealt with Kevin the entire experience. He was honest and upfront about everything throughout the deal. I highly recommend anyone looking for a truck in the future to talk with Kevin Harris. Wes M. More

Spradley took care of a factory issue with a new F350 I'd like to thank both Leigh and Jacque for all that you did this week to take care of me and my new F350.....it had a small oil leak (from a bad gask I'd like to thank both Leigh and Jacque for all that you did this week to take care of me and my new F350.....it had a small oil leak (from a bad gasket during truck mfg) that was in a tight spot and not easy to access to repair. But the rental car worked great and I haven't seen my new truck as clean as it is except the day we picked it up brand new. I appreciate the extra step to have it cleaned up it looks great. And Jacque I appreciate you working in the oil and filter change that won't count as the official "first oil change" on the maintenance plan. More

We experienced great service! My husband and I were very impressed and satisfied with the customer service we received from Leigh Clay and the staff at Spradley. Leigh was very hel My husband and I were very impressed and satisfied with the customer service we received from Leigh Clay and the staff at Spradley. Leigh was very helpful and knowledgeable. We love our Ford truck! More

Very impressed with the service received by Leigh Clay We recently purchased a 2015 Edge from Leigh Clay of Spradley in Cheyenne. We wanted to commend specifically his efforts in making sure that we were We recently purchased a 2015 Edge from Leigh Clay of Spradley in Cheyenne. We wanted to commend specifically his efforts in making sure that we were comfortable with all the features found on the Edge. He searched and found the exact vehicle we requested. He then spent extra time and was very patient in explaining each aspect with the intent of making sure we were at ease. We appreciated that extra customer service and was the reason we purchased from Spradley. brmeadows More

Very good I had a good experience and will be back when it is time to tease again . Also will tell my friends about Spradley Barr Cheyenne. I had a good experience and will be back when it is time to tease again . Also will tell my friends about Spradley Barr Cheyenne. More

Buying used pickup Leigh clay is helpful. I didn't care much for the sales manager. My brother came in to purchase a pickup and He was very rude in my opinion. If it was Leigh clay is helpful. I didn't care much for the sales manager. My brother came in to purchase a pickup and He was very rude in my opinion. If it wasn't for Leigh we would not have bought the pickup. More

Purchase of my Toyota Tacoma with Kevin Harris In purchasing my new 2015 Toyota Tacoma, I was definitely very impressed by Kevin Harris! He walked me through every step of the process in purchasing In purchasing my new 2015 Toyota Tacoma, I was definitely very impressed by Kevin Harris! He walked me through every step of the process in purchasing. He basically had to hold my hand through the whole thing as I was very nervous. He took the time to explain every option, every item included in the price. He would also give me concrete instances that certain options would be used for. This was so great as it allowed me the ability to make educated choices about what upgrades to add to my vehicle. He was very high energy and even took the time to be very attentive to my 8 year old daughter! ! I too am in sales and I can only aspire to be as good at my job as he is at his! Then when I sat down to sign and close the deal, I met with Rob Elder who was equally fabulous! Thank you gentlemen for making my purchase a TOP NOTCH experience! Savina Contratto More

Got my first new car!! Bob is a great man very friendly and helpful. Can't thank him enough for helping me get my first new car! Very helpful and knowledgable. Helped me fin Bob is a great man very friendly and helpful. Can't thank him enough for helping me get my first new car! Very helpful and knowledgable. Helped me find the best deal. More

Purchasing a new car Leigh Clay went above and beyond helping us purchase our new vehicle. There was no pressure, he was very patient with us as we were undecided about wh Leigh Clay went above and beyond helping us purchase our new vehicle. There was no pressure, he was very patient with us as we were undecided about what vehicle we wanted. The whole experience was so enjoyable. Even after the purchase he continues to answer our questions or concerns. The experience was so great, we recommended him to a family member and she bought a car too!!! More