Ken Garff Ford Cheyenne

2015 Toyota tundra We were preapproved with a high interest rate and they were able to half our interest rate and get us several extras we are so happy and appreciative We were preapproved with a high interest rate and they were able to half our interest rate and get us several extras we are so happy and appreciative of everything they were able to do for us and will recommend them to everyone and buy all our future vehicles from them More

Never had a more pleasurable experience Living in Detroit for most of my life, I've been buying Ford trucks for about 30 years. I've never been more satisfied with the purchase of a Ford tr Living in Detroit for most of my life, I've been buying Ford trucks for about 30 years. I've never been more satisfied with the purchase of a Ford truck. Kevin was extremely knowledgable about A/Z Plan buying process and extensively researched every possible incentive to be utilized. He was so attentive to my needs, I felt like I was his only customer. Based on my experience, I would highly recommend Spradley Barr and Kevin Harris for your next Ford purchase. I will certainly be back. Tom Augustyn More

Great Experience Ever!!! Robert was very friendly and really helpful! We appreciate what you did for us. We love the new ride and he was able to give us options. Robert was very friendly and really helpful! We appreciate what you did for us. We love the new ride and he was able to give us options. More

Awesome people Kevin is a funny person and great sale person. Overall if you need a new car he's the person to go. As a customer I'm very satisfied with my new car. Kevin is a funny person and great sale person. Overall if you need a new car he's the person to go. As a customer I'm very satisfied with my new car. More

Top-Notch Kevin Harris's professional demeanor, knowledge, and absolute interest in satisfying his customer with the very best experience possible were all exce Kevin Harris's professional demeanor, knowledge, and absolute interest in satisfying his customer with the very best experience possible were all exceptional. He knows not only his product but knows what features would be important to the customer. Definitely a conversation instead of a sales pitch which was very refreshing. He definitely cares about the customer's satisfaction and that continues after the sale as well. This attitude is obvious throughout the dealership and includes Rob Elder and Sam Ervin who also worked with me during the sales transaction. This dealership gets my recommendation without reservation. More

I love my 2015 Ford Escape! This was our second car-buying experience at Spradley Barr in Cheyenne, both times with Kevin Harris. My husband and I queried him with multiple quest This was our second car-buying experience at Spradley Barr in Cheyenne, both times with Kevin Harris. My husband and I queried him with multiple questions about the cosmetic and technical aspects of each vehicle we were considering, asked for the pros and cons of buying vs. leasing, and requested Kevin's honest opinion on a variety of issues related to our car buying experience. At no point did we feel rushed or ignored, and Kevin has found the perfect balance in showing us all our options without ever applying pressure to make a same-day purchase. I would not hesitate to recommend anyone to this dealership and to Kevin in particular. Kevin has worked with my daughter and her husband and his interaction with them has been the embodiment of high integrity. Thank you, Kevin, for making FUN what can often be a trying and unpleasant experience! We'll be back! More

High expectations and not disappointed! Kevin is a competent, thoughtful, professional "Salesman". He meets, greets, and qualifies customers without being offensive. He knows his products- Kevin is a competent, thoughtful, professional "Salesman". He meets, greets, and qualifies customers without being offensive. He knows his products--vehicles, equipment, options, features and benefits, as well as finance and purchase plans--and is a "one stop" sales representative. I plagued him for a couple of months with questions and requests, etc. before I purchased a vehicle. He made every effort to answer my questions and meet my needs--no hard sell, he simply provided great service and closed the sale. "Thanks Kevin" More

I love my new car Kevin listened to my needs and wish list. Kevin explained the differences, price wise and feature wise between my car and the list of cars/prices tha Kevin listened to my needs and wish list. Kevin explained the differences, price wise and feature wise between my car and the list of cars/prices that I had printed off the internet. I felt comfortable with my decision to purchase my 2014 Fusion. Kevin's service does not stop once the sale has been made. I am glad I bought my car in Cheyenne. More

The best! Kevin Harris was fabulous. Mr. Wommack was fabulous. The entire experience far exceeded any dealership we have ever worked with. They went out of t Kevin Harris was fabulous. Mr. Wommack was fabulous. The entire experience far exceeded any dealership we have ever worked with. They went out of their way to help us make our car deal work. Thanks so much! We will drive to Cheyenne from CO anytime for this dealership and will share with our friends! More

Worst Service Center Ever Ok, this is the second time in a year I've had the displeasure of taking my car in for service. Ordinarily I would give the experience I had a 2 star, Ok, this is the second time in a year I've had the displeasure of taking my car in for service. Ordinarily I would give the experience I had a 2 star, but seeing as this is the SECOND TIME IN A ROW SERVICE HAS BEEN LOUSY, I think it deserves a 1 star. So here we go: I take my car in to get routine maintenance. I schedule an appointment online. When I arrive at the time of appointment, with confirmation page in hand, they look at me like I've insane and pass me off between two different people. The lady in maintenance who acted like I ruined her life, sent me to talk to a man named Kent, and Kent sent me back to her....ooooooook people. I was also told that despite scheduling an appointment online, car maintenance is first come, first serve. According to the Spradley Barr website that statement is WRONG because it allows you to choose "general maintenance" as an option for an appointment. So after waiting two hours I get my car back, yay. The lady tells me "ok so your tires were out of alignment and that not covered by your premium service plan so you'll have to get it down another time." I BEG YOUR UNBELIEVABLE PARDON! Why the heck didn't you tell me "hey there's something with you car that's not covered by the plan, it will cost this much, it may take a little longer....do you wanna do this?" <----That is what has occurred at any dealership I've ever been to. So now apparently they want me to schedule another appointment (good luck with that) and come in AGAIN! Yeah....I don't think so. This is the second time they've done this crap to me and I'm going elsewhere. Yeesh! More