Ken Garff Ford Cheyenne

If you LIKE your car DONT take it to Spradley Barr I moved to Cheyenne approximately 2 years ago when I took my Ford Escape to spradley Barr the 1st words out of their mouth is did you buy this here.I I moved to Cheyenne approximately 2 years ago when I took my Ford Escape to spradley Barr the 1st words out of their mouth is did you buy this here.I didn't even live here when I bought the car. It became such an issue when my check engine light came on that I traded in my under warranty 2017 Ford Escape for a Jeep Cherokee just so I would not have to go to their service department anymore. My husband and I decided to give them a chance on The Body Shop. But that was soon realized that that was A bad idea as well. When it took almost an extra 3 weeks 2 trips And numerous phone calls. I was left without a car and and was told it wasn't there problem. They put an extra 50 miles on my vehicle while it was in the shop, blew the battery, and shorted out my air conditioner. Left greasy finger prints on the headliner. When we took it back and told them that they had shorted something out that was causing my air conditioner problems and the car wouldn't start. They did replace the battery but told us that there was no way that they shorted out the airconditioner. Even though it was all electrical. My family has had Fords in our driveways for generations. And now that is an emblem that won't be seen in mine. Thanks Spradley Barr More

Great Experience! Best experience working with Cristin, Kevin and Spencer! Cristin was the most knowledgeable person I met on the Ford 250. Very easy process, they deli Best experience working with Cristin, Kevin and Spencer! Cristin was the most knowledgeable person I met on the Ford 250. Very easy process, they delivered the truck to Denver on time. I would totally recommend taking the extra time a driving to Cheyenne and talking to Cristin if you need a truck! More

The best dealer experience I've ever had!! It was from the moment we walked in and was introduced to Tyler and we went from there.. When we got to Spencer he was friendly, understanding, and wo It was from the moment we walked in and was introduced to Tyler and we went from there.. When we got to Spencer he was friendly, understanding, and worked to my son's best possible value all the way around. Actually saved us money..no b.s. no games truth ,honesty, very above and beyond excellence in their job performance..it's nice to see people who love their jobs and it shows!!! I really don't think I'd buy another vehicle anywhere else. More

So happy! I bought a Ford EcoSport with amazing and thorough service! Oliver was willing to show me cars and every detail about them even though they were about I bought a Ford EcoSport with amazing and thorough service! Oliver was willing to show me cars and every detail about them even though they were about to close. Then they were able to get the exact model and color I wanted from another dealership in 24 hours and I am absolutely thrilled with all aspects of my car and the staff that helped me buy it! I would highly recommend this dealership! More

Friendly service Very friendly... Spradley helps us out in getting my new F-150, also worked with us on our trade in of my 2014 QX60. Thanks again Very friendly... Spradley helps us out in getting my new F-150, also worked with us on our trade in of my 2014 QX60. Thanks again More

Great experience! I’m very pleased with the service we got from Oliver. He asked the right questions so he could understand our needs. We got the truck we wanted and I’m very pleased with the service we got from Oliver. He asked the right questions so he could understand our needs. We got the truck we wanted and got a great deal at the same time. Next time I’m in the market for a new vehicle, I’ll be calling on Oliver! More

Bait and switch Called dealership to see if vehicle advertised on their website was still available. Was told yes. I had to drive 150 miles to view vehicle. Got 50 Called dealership to see if vehicle advertised on their website was still available. Was told yes. I had to drive 150 miles to view vehicle. Got 50 miles away called again to confirm if vehicle was available, was told yes and a salesman would show me the vehicle when I arrived. Upon arrival salesman told me someone put money to hold the vehicle a week ago. He said no problem we have more vehicles, I said find me one just like the one I drove 150 miles to see,they did not have one. Asked to talk to a manager, I got a half hearted I am sorry from him and he wanted to sell me something else. I had purchased vehicles there in the past, I will not go back or recommend them in the future. More

Wonderful and service friendly We both are very pleased with this Ford dealership Jaycee and Oliver were fantastic The overall experience was great. Everyone was so friendly and kn We both are very pleased with this Ford dealership Jaycee and Oliver were fantastic The overall experience was great. Everyone was so friendly and knowledgeable. More

Always treated well by the staff We've been going since 2011 and each experience has been great. I was fully shown all the features of my new Fusion and Nick answered questions that We've been going since 2011 and each experience has been great. I was fully shown all the features of my new Fusion and Nick answered questions that I had. More

Great service and support! From the moment Nick walked up to us, to the final drive off the lot with our new vehicle, he and the staff treated us with the respect and care that From the moment Nick walked up to us, to the final drive off the lot with our new vehicle, he and the staff treated us with the respect and care that a buyer should expect. There was no pushing to buy and our comfort and peace of mind were obviously important to Nick and Kevin. They searched quickly and found the specific model wr wanted and got it for us. Nick takes the time to expertly explain all features on these new complex vehicles to us to ensure we were happy with it and has been available and willing on any after sale question were have regarding the vehicle. If you want to get what you want and have a supportive representative help you along the way, go see Nick and leave happy with your choice and service. We'll surely be talking to him for our sons first car purchase next year. More