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Ken Garff Ford Greeley

Greeley, CO

2.1
561 Reviews

4901 W 29th St

Greeley, CO

80634

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Showing 561 reviews

October 20, 2018

Ruined my vehicle I took my Escape in because it was leaking from a pinion seal and these guys didn't fix it even after having it for 9 days . And when I brought it ba More

by Graemater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jorge and Matt, Matthew Koponen
Oct 29, 2018 -

Ken Garff Ford Greeley responded

This is an unfortunate situation and even more difficult to investigate when a vehicle is going from shop to shop. We have record of working on your rear diff cover and now are seeing your transfer case is bad. We have not worked on the transfer case in the past. We would be happy to service these parts and work with you on understanding what may have transpired.

October 19, 2018

Totally Awesome That was the best car buying experience I have ever had. Me and my wife drove up to the dealership and was greeted by David Merems. Right from the sta More

by jimmyp123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Merems, Matthew Koponen
Oct 29, 2018 -

Ken Garff Ford Greeley responded

Great to hear you were impressed by our sales team! Thank you for giving us the opportunity to assist you in your vehicle purchase.

October 16, 2018

New car purchase The internet sales staff were very helpful! Then when we arrived at the dealership the staff there were friendly and helpful. Our financing representa More

by mgerlach01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hildreth, Zachery Watson
Oct 29, 2018 -

Ken Garff Ford Greeley responded

Thank you for choosing us to be your Ford dealer! We appreciate your business.

October 12, 2018

Amazing this dealership is Amazing!! drove from denver to the store and they did not disappoint . I have never been treated so well and had a deal go so smoot More

by Razz7500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hendershot, Jose Benitez, Matthew Koponen
Oct 29, 2018 -

Ken Garff Ford Greeley responded

Thank you for your feedback, we are happy that we were able to go above and beyond the Denver stores! Honored you made the trip up to check us out.

October 11, 2018

F150 Audio Service Nathan Rodriquez was extremely helpful and communicative during my service process. During my visit, he apprised me of a warranty recall of which I More

by TNFord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Rodriguez
Oct 12, 2018 -

Ken Garff Ford Greeley responded

Thank you for choosing our service department, we appreciate it!

October 10, 2018

Great customer service! I always have a great experience when I come for service at this dealership. However, the wait time was much longer than expected especially when we More

by Gilbert Villavicencio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter
Oct 12, 2018 -

Ken Garff Ford Greeley responded

Thank you for the feedback, we apologize for the wait and appreciate your patience. Some days there are influxes in repairs and we do our best to get everyone through without minimizing the attention each vehicle requires. Your understanding goes a long way!

October 09, 2018

Great sales staff My sales guy was awesome , he understood what I wanted, listened to my needs and found me something that would work. I agreed on the price and had a g More

by Shelby Grim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachery Watson, Matthew Koponen
Oct 12, 2018 -

Ken Garff Ford Greeley responded

Shelby we do appreciate your business though I'm seeing a different scenario on paper from what transpired in finance. It appears there was some difficulty getting your loan approved through multiple banks and there was negative equity being carried from your trade. This had nothing to with a warranty. If you need to discuss this with our General Sales Manager Mr. Elsen, please give him a call. We do want you to be in full understanding and be happy with your purchase! Thank you for the 5*'s for our Sales rep Zach!

October 04, 2018

f150 service Scheduled an appointment to have my truck serviced and when i arrived the parking lot was being repaved. wow to my surprise they kept on schedule and More

by rocky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Howton
Oct 08, 2018 -

Ken Garff Ford Greeley responded

We appreciate the patience and understanding as we improved out lot! Thank you for your business!

October 03, 2018

F450 guy Travis is the guy in service for me, nothing bad for anyone else. Sean is the go to for me in parts. Keep it up and a big thank you. More

by F450 guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Howton
Oct 08, 2018 -

Ken Garff Ford Greeley responded

Thank you for taking a moment to provide feedback, we appreciate your continued patronage. Safe travels!

October 02, 2018

Great service thanks to matt Always take my vehicles here highly recommend to anyone Matt in service gets things done have been going here past 5 years my company has purchased se More

by Ajschlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Oct 08, 2018 -

Ken Garff Ford Greeley responded

We appreciate your loyalty, thank you!

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