Ken Garff Ford Greeley

Amazing I went to four dealerships and Spradley Ford was our last stop. I'm so glad I didn't make any impulsive descion before the last stop. As soon as we me I went to four dealerships and Spradley Ford was our last stop. I'm so glad I didn't make any impulsive descion before the last stop. As soon as we met James Cannon I knew this was it! He was so welcoming, friendly, honest and full of knowledge!! Great customer service is James Cannon! We told him our budget and what we're looking for and he made the deal happen! I totally will recommend James. Thanks Spradley Ford for an awesome experience! More

Amazing Experience I felt welcomed from the moment I walked through the door. Everyone was very pleasant. David walked me through the process explaining everything and c I felt welcomed from the moment I walked through the door. Everyone was very pleasant. David walked me through the process explaining everything and calmed my nerves. I am far from home (Texas), so my parents and brother were glad to hear how well taken care of I was throughout this entire experience. When they came to visit, we had to stop by because they wanted to personally thank David and Chelsea (finance) for all their help. David has continued to answer my questions about my new Ford Explorer and I feel safe with this entire dealership. I have highly recommended them to anyone considering a new vehicle. I felt like I was given VIP treatment. Everyone deserves that feeling when making such an important purchase. Upon meeting David, he asked me important questions and heard my answers out completely. He was very pleasant to work with. It was nice to see someone go the extra mile in finding you the perfect vehicle. He let me know that I can always call the dealership with questions or concerns, so I enjoy the fact that even though the business transaction has been completed, I'm still welcomed to call for any answers I may need regarding the operation of my Ford Explorer. More

Employees I was treated with respect and in a professional matter. The deal was fast once they found the vehicle I wanted. Arjan offered many options, but I d I was treated with respect and in a professional matter. The deal was fast once they found the vehicle I wanted. Arjan offered many options, but I did not need to see any other vehicle. More

No service contract refund I purchased a used 2005 F250 from Spradley Barr nearly two years ago. I traded the vehicle in for a another vehicle at a different dealership. At th I purchased a used 2005 F250 from Spradley Barr nearly two years ago. I traded the vehicle in for a another vehicle at a different dealership. At the time of purchase I also purchased a service contract for the F250. The service contract was for 48 months. Because the contract had not expired and I no longer owned the vehicle I requested a refund from Spradley Barr for the unused months. Spradley Barr said that they would not refund the money for the unused months. I have worked with other dealerships, four to be exact, who have refunded the unused months. Spradley Barr said it had to be canceled by the lienholder. There is no lienholder. The truck is paid off. This is an unfair practice. Also, don't try to do business over the phone. They do not answer the phone or return your calls. More

Great people make a great dealship!! From the time that I inquired online about my Focus RS to the time that I was called by Sirena was maybe five minutes! wow!! I told her that I would s From the time that I inquired online about my Focus RS to the time that I was called by Sirena was maybe five minutes! wow!! I told her that I would see her in 45 minutes. When I walked in the door she was quick to greet me! I was very pleased with the customer service that I received at Spradley Barr Ford! Both Sirena and Jason were a pleasure to work with! My buying experience at Spradley Barr Ford was a great! More

Great Friendly Service Grant Foster and Jason Morgan were both wonderful to work with. I had been car shopping all over northern Colorado and these guys, by far, were the mo Grant Foster and Jason Morgan were both wonderful to work with. I had been car shopping all over northern Colorado and these guys, by far, were the most knowledgable and helpful with answering my questions and making me feel comfortable with my purchase. More

Outstanding, Friendly Service Salesman Grant Foster and Finance Manager Jason Morgan made my car buying experience absolutely wonderful. I usually stress excessively over new car s Salesman Grant Foster and Finance Manager Jason Morgan made my car buying experience absolutely wonderful. I usually stress excessively over new car shopping, but this dealership could not have done a better job of helping me meet my car needs with very little anxiety. More

Great Service Experience!!!! I recently went in to have some service done on my new vehicle. The service department told me it was going to take longer than expected. I was a li I recently went in to have some service done on my new vehicle. The service department told me it was going to take longer than expected. I was a little upset but soon realized it really wasn't the dealerships fault. Of course I want my vehicle fixed to the Best of their ability, the safety of my family is more important than anything! The General Manager knew about my situation and offered me transportation for day until my vehicle was ready!! Thank you to the staff for making my longer than expected visit a pleasant one!!!! More

Great Service! I had sent an email inquiry about requesting what I was looking for. Jeff Corrivea quickly responded and did not have what I was looking for but did I had sent an email inquiry about requesting what I was looking for. Jeff Corrivea quickly responded and did not have what I was looking for but did fine one. We agreed on a deal and the process was seamless! Jason Morgan called me the day after I took delivery to let me know he had found me a lower rate on my loan. They both were professional, friendly and a pleasure to deal with! More

Great Experience As I felt had a rather unique set of circumstances to resolve and knowing the dealership had the vehicle I was very interested in I drove the 65 miles As I felt had a rather unique set of circumstances to resolve and knowing the dealership had the vehicle I was very interested in I drove the 65 miles to their location in Greeley. I was greeted by a very friendly Sales associate and asked if I could be helped with anything. I asked to speak with the General Manager, Mr. Bill Hendershot, and was directed to him immediately where we discussed what I will call my predicament. Bill listened to my story and without any hesitation told me to relax and everything would be taken care. He spoke with Chad, one of his Sales Associates, and asked him to acquaint me with the vehicle while he went and took care of coordinating every aspect of this sale from appraising my trade to coordinating my needs with Jason the Finance Manager. These three gentleman, Bill, Chad and Jason could not have been any more understanding, courteous or informative to my needs and before I knew it I was driving back to Parker Colorado in my new vehicle. It was simply the most pleasurable experience I have ever had purchasing a vehicle. They are simply the best and I strongly recommend, without hesitation, this dealership to anyone shopping for a Lincoln, Ford or quality used vehicle. More