
Ken Garff Ford Greeley
Greeley, CO
Filter Reviews by Keyword
By Type
Showing 561 reviews
Elya made the experience of purchasing a vehicle pleasant, but it was her customer service before and after the sale that was the most impressive; the customer service that I received at Spradley Ba pleasant, but it was her customer service before and after the sale that was the most impressive; the customer service that I received at Spradley Barr will make me a repeat customer. More
Went to Spradley Barr of Greeley on Black Friday 2013. We bought a beautiful Ford F150 2005. We were promised that with the used vehicle sale they would do a FULL VEHICLE SAFTEY INSPECTION. We advised them t bought a beautiful Ford F150 2005. We were promised that with the used vehicle sale they would do a FULL VEHICLE SAFTEY INSPECTION. We advised them to please be careful to look at the front brakes and fix them if needed as my husband and father-in-law could tell they were spongy and starting to go out. We were advised that they would do that and that all used vehicles go through a full SAFTEY inspection. December 26, 2013 we wanted to leave town for a trip in our beautiful new truck. We took it to get our new tires put on that morning at our local tire/mechanic shop. While it was there and they had it up this local shop called us three different times to inform us that they found several issues with brakes. After new calipers, pads, rotars and & $1100 later Ford denies, lies, and refuses to take responsibility. They have accused the other place of ripping us off and Mr. Morrison was rude, angry, confrontational, and uncaring toward me. I was advised that since I didn't have the old parts (who keeps those?) they would do nothing. Safety should be first priority! Go somewhere where it is please, for your family's sake! More
I recently purchased a used truck from Spradley Barr Ford I recently purchased a used truck from Spradley Barr Ford of Greeley Co. Jim Chaitovitz is the best salesman I've ever dealt with, he was not only h I recently purchased a used truck from Spradley Barr Ford of Greeley Co. Jim Chaitovitz is the best salesman I've ever dealt with, he was not only helpful in the buying process but went out of his way to make sure we got the vehicle we expected and had a good time while we were in Colorado. If I'm ever in the market for a new Ford or if they get another used vehicle in that I'm interested in, Jim will get my business. My overall experience with this dealership was a positive one. I felt that they gave me a fair price for my trade and the truck I bought was priced right. They try to make the purchase process enjoyable and the showroom area of the building is very nice, a place you wouldn't mind hanging out in for awhile. More
Great vehicle & price. Easy to work with sales and financing staff. A+ overall experience. I will certainly shop here again as well as refer this dealership to others financing staff. A+ overall experience. I will certainly shop here again as well as refer this dealership to others More
Elya was great, very professional and assisted me with every question i had. She helped me purchase my 2004 F 150 quickly and painless. Please recognize her for a great job she does. every question i had. She helped me purchase my 2004 F 150 quickly and painless. Please recognize her for a great job she does. More
I took my Escape in because I had a light on my dash come on. I called in an got a scheduled appointment right away. When I took my car in everyone was very friendly and helpful. I thought my light had somet on. I called in an got a scheduled appointment right away. When I took my car in everyone was very friendly and helpful. I thought my light had something to do with my brakes and it turns out it was just tire pressure. They fixed my tire pressure and topped off my brake fluids. I was in and out of there in 20 minutes. Chris was very helpful! He did a really great job! I would really recommend this service center to everyone!! More
The customer service was great and they answered all of my questions and were very nice. The price was below blue book and in my price range as well. The overall experience of the purchase was great and I my questions and were very nice. The price was below blue book and in my price range as well. The overall experience of the purchase was great and I have been contacted with followup messages to make sure everything is still working and going well. A friendly environment also encountered and the dealership had a cafe inside the building for refreshments. More
I recently had my vehicle in for service work. (My check engine light came on and I needed an oil change). The customer service was wonderful! I had a gentlemen greet me right when I walked through the door engine light came on and I needed an oil change). The customer service was wonderful! I had a gentlemen greet me right when I walked through the door, and he talked me through the whole process. He showed me where I could wait for me work to get done. The dealership has a great lounge with a comfy couch and big screen, which is nothing compared to the adorable full functioning diner they've added. I was able to get a drink and some lunch while I waited. As soon as my vehicle was ready they walked me through all the work they did, and even topped off my fluids. I was escorted to my car and sent on my way with ease! I would highly recommend their dealership and service department to everyone! More
Very disappointing service at Spradley Barr Ford Lincoln in Greeley. I recommend you take your business else where. Service department and sales department both have concerns. in Greeley. I recommend you take your business else where. Service department and sales department both have concerns. More
I normally like car buying about as much as doing taxes. However, I was pleasantly surprised with the service provided by Scott and the other employees of Spradley Barr. They were willing to work with me in However, I was pleasantly surprised with the service provided by Scott and the other employees of Spradley Barr. They were willing to work with me in getting a fair price for my trade in and the financial portion of the deal went rather quickly and smoothly. I would recommend Scott and Spradley Barr Ford for anyone looking for a new vehicle. More