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Ken Garff Gateway Chevrolet

Avondale, AZ

4.4
9,364 Reviews

9901 West Papago Freeway

Avondale, AZ

85323

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Showing 9,364 reviews

September 07, 2020

My Sales guy Johnny was cool. My truck will do the job My Sales guy Johnny was cool. My truck will do the job going up to Flagstaff and to the Canyon, I always wanted a truck. More

by mpecnik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Washington
Sep 11, 2020 -

Ken Garff Gateway Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Johnny here at Gateway Chevrolet, Inc.! Thank you so much again for your feedback! We hope you have a great day! All the best, Chelsea Wheeler

September 07, 2020

I had the best service from Michael he made sure we were doing well and kept checking in on us. I would give 5 stars review More

by bmjquackenbush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gibbs
Sep 11, 2020 -

Ken Garff Gateway Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Michael here at Gateway Chevrolet, Inc.! Please let us know if there is anything else we can do for you; we are more than happy to help! All the best, Chelsea Wheeler

September 07, 2020

Our service rep, Roberto Hernandez, has always been awesome and has always let us know if we had a safety issue. Great Service Rep and asked for him on wife's new vehicle. More

by buds-place
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Hernandez
Sep 11, 2020 -

Ken Garff Gateway Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Roberto here at Gateway Chevrolet, Inc.! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! All the best, Chelsea Wheeler

September 07, 2020

As a return consumer, our sales Rep, Marc, was very nice...a little pushy but worked the deal we could live with to get the vehicle we purchased. More

by buds-place
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc, Donald Cummings
Sep 11, 2020 -

Ken Garff Gateway Chevrolet responded

Hi, thanks for your praise and kind comments about Marc. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! All the best, Chelsea Wheeler

September 07, 2020

I had a very good experience the staff there did there best to help me I would definitely recommend this place to friends and family More

by SAAVEDRAESTEVAN000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Washington
Sep 11, 2020 -

Ken Garff Gateway Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Thanks again for the recommendation, and have an amazing day! All the best, Chelsea Wheeler

September 05, 2020

Very friendly they explained everything to me I’m so sorry I forgot the two gentlemen names but the whole service department was awesome Thank you🥰 More

by dejornaedurham1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Cummings
Sep 08, 2020 -

Ken Garff Gateway Chevrolet responded

Hi, thanks for your praise and kind comments about our team. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

September 05, 2020

Our appointment was at 3 pm and we got there early and although we drove into bay it still took over 20 minutes before anyone even approached and addressed us. We were in the waiting area for over 2 hours More

by frankandsherri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle
Sep 22, 2020 -

Ken Garff Gateway Chevrolet responded

Hi Frank, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to address your concerns. Please reach out to us directly at (623) 687-3503 when you have a chance. Thank you, and we look forward to hearing from you. Best Wishes, Team Gateway

September 05, 2020

Omar was amazing, very knowledgeable. He stayed in touch with me over my long decision on which truck I wanted, but did not pester me. I very much appreciate that and ultimately is what made me come back... More

by pfitzwater08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoli Pena, La Rue Abrams, Jeremy Thompson
Sep 08, 2020 -

Ken Garff Gateway Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help! All the best, Chelsea Wheeler

September 04, 2020

The staff at the service dept was very friendly. The repair was thorough. I would have rated the service a five except it took longer than expected. More

by ranjr33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Sheld
Sep 08, 2020 -

Ken Garff Gateway Chevrolet responded

Hi there! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help! All the best, Chelsea Wheeler

September 04, 2020

Very welcoming and friendly staff. Truck was completed by time promised. This was our first time at Gateway Chevy. We will be back in the future. More

by vapsmom1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle in service
Sep 08, 2020 -

Ken Garff Gateway Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit! All the best, Chelsea Wheeler

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