Ken Garff Gateway Chevrolet

The dealership could have gotten me a better deal on my trade in. Finally trying to push an extended warranty on me for a brand new vehicle that was only good for 5 years. Realistically nothing major will trade in. Finally trying to push an extended warranty on me for a brand new vehicle that was only good for 5 years. Realistically nothing major will happen to the vehicle. The vehicle is nice. The sales agent Daniel Mendez was nice and respectful. More

I’m just want to say thank you For helping me with this wonderful people Omar For helping me to Choose my truck I just want to say thank you wonderful people Omar For helping me to Choose my truck I just want to say thank you More

My service advisor was very helpful and only concentrated what I actually requested for service. He never tried to up sell, or pressure additional services which other dealers (aka Surprise Ford) always tend what I actually requested for service. He never tried to up sell, or pressure additional services which other dealers (aka Surprise Ford) always tend to do. I was in and out at the exact time my advisor estimated would the service would be completed. Thank you! More

I went to get my oil changed and tires rotated, as well as check on why my car kept giving a message that it could not shift to park. Employees were nice enough; however, are not good at providing updates. as check on why my car kept giving a message that it could not shift to park. Employees were nice enough; however, are not good at providing updates. We were at there for 2 1/2 hours before we learned that they needed to go pick up a part to repair the shift issue and that was because my husband went to ask for an update. Additionally, we were told that the oil change nor the tire rotation had been done yet, so it was going to take hours to fix the shift issue and do the oil change/tire rotation after. By the time everything was fixed, we had been there for over 5 1/2 hours. More

went in for a service oil change and cabin filter change service advisor Robert Hernandez was very friendly and took care of my service and even had my truck wash.. Thanks service advisor Robert Hernandez was very friendly and took care of my service and even had my truck wash.. Thanks More

Our service was thorough and we received our vehicle back.within two hours clean and ready to go. Everything was explained to us including recommendations. back.within two hours clean and ready to go. Everything was explained to us including recommendations. More

The warranty-repair of the damage that had occurred to my paint job was fixed, and the people are professional, honest, and kind. I wasn't even aware that the damage was not my fault until I was told by the paint job was fixed, and the people are professional, honest, and kind. I wasn't even aware that the damage was not my fault until I was told by the dealership's body shop, which in addition to doing the repaint, also detailed (thoroughly cleaned) the interior. More