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Ken Garff Gateway Chevrolet

Avondale, AZ

4.4
9,364 Reviews

9901 West Papago Freeway

Avondale, AZ

85323

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Showing 9,364 reviews

August 08, 2020

2009 Tahoe Mike and the guys were great. They had my best interest in mind. I think they took care of me the way they would want to be taken care of. Thanks. More

by JEBARENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Beck. He was awesome , Yoli Pena
Aug 10, 2020 -

Ken Garff Gateway Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mike here at Gateway Chevrolet, Inc.! We sincerely value your business and look forward to your next visit! All the best, Chelsea Wheeler

August 08, 2020

Gateway Chevrolet is the BEST Chevrolet dealership that we've found in the Phoenix area. The Staff (Sales and Service) are Wonderful, Awesome folks, that cater to their customers. Proud to be a Gateway Che More

by scranehurd
Recommend Dealer
Yes
Employees Worked With
Paul and Robert
Aug 10, 2020 -

Ken Garff Gateway Chevrolet responded

scranehurd, Thank you for your 5 star review and your feedback! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

August 06, 2020

Great place to purchase a vehicle. A friendly no hassle place to buy a vehicle at a great price. Joe and all his employees made for a great experience. Everyone I worked with was person More

by AGWILDCAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gambino, Donald Cummings, Yoli Pena
August 06, 2020

They try their best to help and get you the best deal. He was friendly and very personable. I would definitely recommend this location to my friends and family. More

by angel_brw17
Recommend Dealer
Yes
Employees Worked With
Seth Behrens
August 06, 2020

It takes 2 hours for a standard oil change and would not look at why our radio screen is going black. Not really worth going even with the oil change being covered. Our service advisor called us on the phon More

by TraxAZGirl
Recommend Dealer
No
Employees Worked With
La Rue Abrams
Aug 25, 2020 -

Ken Garff Gateway Chevrolet responded

TraxAZGirl We are sorry to here that your experience in was anything less then great! thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (623) 687-3523 so we can work towards a resolution. All the best, Management

August 06, 2020

Wasn't happy that I was at the dealership all day (8:30ish to after 4) for a battery change but my disappointment was eased a bit when they waived the shop fee. More

by LAKERGIANTBRAVE
Recommend Dealer
Yes
Employees Worked With
Robert
August 06, 2020

They are not professionals,it is not a good experience to do business whit the people who work there.. Im will not back to this place again More

by pacopancho3000
Recommend Dealer
No
Employees Worked With
Donald Cummings
Aug 21, 2020 -

Ken Garff Gateway Chevrolet responded

pacopancho3000 Hi, thank you for taking the time to leave us your honest feedback. We regret that we could not reach an agreement on your vehicle you were interested in trading in. We base our relations with our clients on professional, no-pressure service, full disclosure, and transparency. Please reach out to our management team if you have further questions or concerns we are always happy to help. (623)687-3523 All the best, Management

August 05, 2020

Only positive experience was with the financial guy I can't recall his name. My sales rep did not provide accurate information and documents had to be redone. Very upset was there for 6 hours and if it w More

by evelyndavila71
Recommend Dealer
No
Employees Worked With
Dwayne Washington
Aug 21, 2020 -

Ken Garff Gateway Chevrolet responded

evelyndavila71 We are sorry to here that your experience with us was not a positive one. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you providing this information so we can improve upon our services. We hope to hear from you soon.(623)687-3523 All the best, Team Gateway!

August 05, 2020

From the time I first called to the moment I got keys, it was a super positive experience! Professional, non pressure, good vibe environment is the least I can say. Ricky was freaking awesome! Very knowledge More

by stevewerner79
Recommend Dealer
Yes
Employees Worked With
Ricky Gonzales, Adam, Maria all 5 stars!
Aug 07, 2020 -

Ken Garff Gateway Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, Inc. and we hope to see you again soon!

August 04, 2020

First service on new truck Making the appointment was a breeze, staff was friendly and work was completed in a timely manner. I will continue to get my service needs filled at G More

by brianmb26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gambino, Howard Thaler, Javii Molina Quintero
Aug 06, 2020 -

Ken Garff Gateway Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Gateway Chevrolet, Inc. All the best, Chelsea Wheeler

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