Ken Garff Gateway Chevrolet

The staff always nice and friendly. Always busy which is good busy is good. Noe always inviting. I could go to 100 other places but I prefer great customer service over price. good busy is good. Noe always inviting. I could go to 100 other places but I prefer great customer service over price. More

Maintenance I trust the service department to tell me what I need and to do an excellent job. If there is ever a problem, they can fix it. John is always there I trust the service department to tell me what I need and to do an excellent job. If there is ever a problem, they can fix it. John is always there to help and answer all my questions. More

Time wasting in sales and dishonest in financing Go in with our own financing ahead of time if possible because the finance team doesn't have your best interests at heart, they only care about themse Go in with our own financing ahead of time if possible because the finance team doesn't have your best interests at heart, they only care about themselves. Also don't listen to them when they say the whole process will only take an hour. Go in there knowing that once you agree on a price and payment that is not what your going to get. Gateway Chevy was the worst car buying experience I have ever had. More

It was a pleasure going there every body was very nice and helpful. They were quick in getting what we wanted and was very easy! Thank you. and helpful. They were quick in getting what we wanted and was very easy! Thank you. More

Ivan the salesman was great. Knowledgeable and wasn’t pushy. Went to pick up the new Chevy the next day and waited for hours! No bueno. pushy. Went to pick up the new Chevy the next day and waited for hours! No bueno. More

Excellent customer service.Very friendly and easy to talk to, they ask what you want , they do their best to provide what you want and need. to, they ask what you want , they do their best to provide what you want and need. More

I have bought a few cars and Johnny Valdez was one of the best sell men I have had I will recommend him to others best sell men I have had I will recommend him to others More

I feel customer service is excellent Mike always listens to my concerns and makes sure they are taken care of. Mike is awesome!!! Mike made sure that I had a way home and back. Mike always listens to my concerns and makes sure they are taken care of. Mike is awesome!!! Mike made sure that I had a way home and back. More

I was told I’d be waiting 45 minutes. I waited two hours. For an oil change. Next time give an accurate or at least min wait time For an oil change. Next time give an accurate or at least min wait time More

THE HIGHEST LEVEL OF TRUE CUSTOMER SERVICE Everyone was extremely nice and considerate and patient... even though it was 115 degrees outside..Our internet contact provided very personalized ser Everyone was extremely nice and considerate and patient... even though it was 115 degrees outside..Our internet contact provided very personalized service... Basically he was a nice guy.. More