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Ken Garff Gateway Chevrolet

Avondale, AZ

4.4
9,364 Reviews

9901 West Papago Freeway

Avondale, AZ

85323

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Showing 9,364 reviews

July 27, 2020

Always receive great service from John Sheldon. Keeps me informed of any potential service issues or recommendations on my chevy Silverado. Will be back for additional service. More

by kpkuwahara
Recommend Dealer
Yes
Employees Worked With
John Sheldon
Jul 28, 2020 -

Ken Garff Gateway Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to John here at Gateway Chevrolet, Inc.! Thanks again for the recommendation, and have an amazing day! All the best, Chelsea Wheeler

July 27, 2020

Best price I could find I enjoyed my sales guy, Ricky Gonzales.He emailed me the cost out the door & he went with the flow. No hard selling! I really appreciated that. More

by Lori G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Gonzales
Jul 28, 2020 -

Ken Garff Gateway Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Ricky here at Gateway Chevrolet, Inc.! We sincerely value your business and look forward to your next visit! All the best, Chelsea Wheeler

July 27, 2020

Great customer service . Jay was very helpful and getting me what I wanted . I would recommend to anyone who wants a good experience and friendly service More

by merge2425
Recommend Dealer
Yes
Employees Worked With
Jay
Jul 28, 2020 -

Ken Garff Gateway Chevrolet responded

We're glad to hear you found our staff Jay was so knowledgeable and helpful! Thanks again for the recommendation, and have an amazing day! All the best, Chelsea Wheeler

July 27, 2020

I was waiting for 3 hours because they forgot to come get me let me know my car was done. Not very happy with that More

by courtneykrejci
Recommend Dealer
No
Employees Worked With
Tyler Mitchell
Aug 19, 2020 -

Ken Garff Gateway Chevrolet responded

Hi, it is disappointing for us to hear that your experience was anything less than great. Courtneykrejci, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Gateway Chevrolet, Inc. (623)687-3523

July 27, 2020

I used the online program to schedule the 10K service check. On the day of the appointment Mr. John Sheldon check me in quickly. All work was explained and accomplished in a timely manner. Prices were More

by AlanH
Recommend Dealer
Yes
Employees Worked With
John Sheldon
Jul 28, 2020 -

Ken Garff Gateway Chevrolet responded

Hi, thanks for your praise and kind comments about John. We are always more than happy to assist you if anything else comes up. Take care! All the best, Chelsea Wheeler

July 27, 2020

Gracias por ayudarme a encontrar mi Chevy, y a mi agente de Sales Camilo. Se tomo su tiempo en escucharme y me llevo justo a mi Truck. More

by ZEPEDA.PATTY0616
Recommend Dealer
Yes
Employees Worked With
Camilo A.
Jul 28, 2020 -

Ken Garff Gateway Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Hi, thanks for taking the time to leave a review. We look forward to your next visit! Take care! All the best, Chelsea Wheeler

July 27, 2020

Everyone was very friendly , Ricky sold me my car and he made it so painless! I for sure will be buying from him here at Gateway for all future vehicles More

by KARISSA.OLVERA
Recommend Dealer
Yes
Employees Worked With
Ricky Aguilar
Jul 28, 2020 -

Ken Garff Gateway Chevrolet responded

Hi, thanks for your praise and kind comments about Ricky. If you have any further questions, please give us a call. We're always happy to help! All the best, Chelsea Wheeler

July 24, 2020

Our sales representative was attentive, onnyhe other hand people in the finance department definitely no people skills what's so ever. The worst experience. I ve purchased 2 vehicles at gateway chevrolet, a More

by mimisky100
Recommend Dealer
No
Employees Worked With
Donald Cummings
Aug 19, 2020 -

Ken Garff Gateway Chevrolet responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was less than great. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (623) 687-3523. All the best, Management

July 24, 2020

Creat service all employees were very kind and helpful i will definitely come back and purchase my next car here and always referall friends to checrolet More

by estradalore818
Recommend Dealer
Yes
Employees Worked With
Johnny Valdez, Howard Thaler
July 24, 2020

A disorganized effort. This experience was very different. At times I was left just wondering what was going on. The agent was here for a couple of minutes, then gone for a More

by rhmasten34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not know any names.
Jul 30, 2020 -

Ken Garff Gateway Chevrolet responded

We are always looking for ways for improvement and have shared your concerns with our team. We look forward to turning your experience around at you next visit in. Please reach out with further questions or concerns (623)932-4389 All the best, Management

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