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Ken Garff Gateway Chevrolet

Avondale, AZ

4.3
9,369 Reviews

9901 West Papago Freeway

Avondale, AZ

85323

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Showing 9,369 reviews

May 12, 2020

Zack took good care of me .. very pleased with the customer service . Got a ride home and got picked up . Thanks you gateway for making it easy More

by shyne_poe22
Recommend Dealer
Yes
Employees Worked With
Zack
May 14, 2020 -

Ken Garff Gateway Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gateway Chevrolet, Inc.!

May 12, 2020

Awesome The whole experience was great and easy! Dwayne made sure we were taken care of and made everything super simple! I would definitely come back to Gate More

by lindsayxcampos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Washington
May 14, 2020 -

Ken Garff Gateway Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience!

May 11, 2020

No! It was horrible. My spouse took the car in and received a 2 hr quoted. Sat there for 5 hrs due to the manager not telling him they had to take the front of the car apart. Horrible communication pa More

by Mljuarezrubio81
Recommend Dealer
No
Employees Worked With
Service department
May 11, 2020

WONDERFUL !!! Gabriel Salazar was a super salesman. He answered all of our questions and was excellent in the way he presented the car and himself! What a wonderf More

by shays4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam, Gabriel Salazar
May 14, 2020 -

Ken Garff Gateway Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great car shopping experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a wonderful day! All the best, Anne Monroe

May 10, 2020

I already did a review!!!! Horrible experience from girl eating ice cream at the cashiers and making faces at customer on the phone, to the long pick up time! Will not go back More

by tomasmacedo2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can remember the Service guy,
May 26, 2020 -

Ken Garff Gateway Chevrolet responded

Thank you for reaching out to us. We regret to hear about the situation you have described. Hi, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.

May 09, 2020

Everyone was great! Trevor was excellent. Very knowledgeable and helpful. Thank you for your patience and an overall great experience finding and purchasing a new vehicle. More

by MARIAKRISTINA1109
Recommend Dealer
Yes
Employees Worked With
Trevor Vona
May 11, 2020 -

Ken Garff Gateway Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! All the best, Anne Monroe

May 08, 2020

Service Robert Hernandez is a helpful employee Provided exceptional service and I look forward to coming back to your dealership for all my service needs. t More

by felipepena12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hernandez
May 08, 2020

Robert Hernandez is a helpful employee and makes me feel I can trust gateway Chevrolet for my service and to buy my vehicles most are very nice , kind and helpful. I also like them not to be aggressive w More

by sylvialongoria
Recommend Dealer
Yes
Employees Worked With
Receptionists the front and at the back when you pay for services, Joe Gambino, Rachael Fry, Donald Cummings
May 10, 2020 -

Ken Garff Gateway Chevrolet responded

Wow, it's experiences like yours that really keep us motivated! Please don't hesitate to reach out if there's anything additional we can do for you.

May 08, 2020

Took my car in for service they want me to buy another I took my car in for service and before I got home I was contacted by a SALESPERSON to ask me if I wanted to trade it in. I missed the call and calle More

by SANDRAV510
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
I do not know the names of the people I talked to
May 26, 2020 -

Ken Garff Gateway Chevrolet responded

Hi, thank you for taking the time to leave us your honest feedback.

May 07, 2020

Robert Provided exceptional service and I look forward to coming back to your dealership for all my service needs. So far so good. Thank you, More

by TROYTANGEMAN
Recommend Dealer
Yes
Employees Worked With
Robert
May 09, 2020 -

Ken Garff Gateway Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

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