Ken Garff Gateway Chevrolet

Warning light and oil change Service was done well but did have to leave the vehicle all day. Wasn't done until right before closing. I guess the cat wash was not working a little Service was done well but did have to leave the vehicle all day. Wasn't done until right before closing. I guess the cat wash was not working a little frustrating since I work alot of hours and time is hard to come by. Would of been nice to pick it up nice and shiny. More

Excellent customer service Mike was awesome. He was able to help me get into the vehicle I wanted. I will recommend them to my friends and family. Thanks Gateway. Mike was awesome. He was able to help me get into the vehicle I wanted. I will recommend them to my friends and family. Thanks Gateway. More

So-So Experience Our salesman was extremely knowledgeable and kind. No pressure. When we found the vehicle we liked we asked several times to go thru AZFCU and finance Our salesman was extremely knowledgeable and kind. No pressure. When we found the vehicle we liked we asked several times to go thru AZFCU and finance didn't even try. (we currently had two previous loans with AZFCU and have a good credit history with them) The rate we got was much higher and not with AZFCU. When we approached them about that they said well you can refinance in three months. Well sure, but circumstances change and sometimes its not so easy to just refinance. Based on the interest rate difference going off our current auto loans , using an auto loan calculator, this will cost about $50.00 extra per month for the length of our loan which is approx and extra $4200. Grrr is all i can say to stay nice. More

Review of work done my 2018 Malibu Robert did a great job in trying to find the problem to car. Unfortunately it is an intermittent thing and didn't act up while in his care. Robert did a great job in trying to find the problem to car. Unfortunately it is an intermittent thing and didn't act up while in his care. More

Nick in finance is dishonest Went back three days later. Multiple finance people apologetic and redid my contract. I was lied to. I will NEVER return. Asked several times during c Went back three days later. Multiple finance people apologetic and redid my contract. I was lied to. I will NEVER return. Asked several times during contract process questions about charges and answers were blatant lies. Spoke to Julio and Larry in finance. I have copies of original contract and nee to show the 7k difference in price. More

Buying experience The service was great! We were very happy with the thoroughness of the sale. Many options were presented and patience was apparent with our discussion The service was great! We were very happy with the thoroughness of the sale. Many options were presented and patience was apparent with our discussions More

Purchase Great customer service and pricing. Charles Stuart made every effort to go out of his way to make the buying experience pleasant. Would recommend to o Great customer service and pricing. Charles Stuart made every effort to go out of his way to make the buying experience pleasant. Would recommend to others More

Customer Service in Action Rocco was by far, the best rep I’ve dealt with in purchasing cars. No fluff, total transparency and expedited conclusion on a busy Memorial Day. Rocco was by far, the best rep I’ve dealt with in purchasing cars. No fluff, total transparency and expedited conclusion on a busy Memorial Day. More

Cambio de aceite John always have a great customer services, I like to bring my truck every time need services or we need some parts for the truck John always have a great customer services, I like to bring my truck every time need services or we need some parts for the truck More

Non stressfull We went in to look and check out the Memorial Day sales. Elijah approached us and seemed very friendly. He was not a pushy salesman and did not giv We went in to look and check out the Memorial Day sales. Elijah approached us and seemed very friendly. He was not a pushy salesman and did not give us any sales pitch. I liked that. He let us view the vehicles we were interested in and never once was very pushy. He answered our questions and seemed honest about it. He tried his best in helping us with everything. We enjoyed our eventful day there and drove away happy with our new 2019 Chev Silverado 1500 LT Crew Cab. Thank you for not being one of those pushy sales person.. More