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Ken Garff Gateway Chevrolet

Avondale, AZ

4.3
9,369 Reviews

9901 West Papago Freeway

Avondale, AZ

85323

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Showing 9,369 reviews

April 17, 2020

Great job at keeping prices low and finding new and innovative ways to create equity and perceived value. My salesman, Robert Cassidy was very good at rolling with the punches and adapting to how I com More

by campslack
Recommend Dealer
Yes
Employees Worked With
Robert Cassidy, Donald Cummings
May 09, 2020 -

Ken Garff Gateway Chevrolet responded

Hi there! We're so happy we were able to help you out!

April 17, 2020

No was fantastic. He was no pressure listened to what I wanted and didn't force me. He also was very helpful on getting me the few extra things I wanted for the truck. More

by krystian
Recommend Dealer
Yes
Employees Worked With
Mo wood, Nick Pitts
May 09, 2020 -

Ken Garff Gateway Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, Inc. and we hope to see you again soon!

April 16, 2020

Summer was a great and honest salesman I would recommend my friends to him. He made me feel comfortable he had. Patients with me he was very polite. More

by townsendcowanda
Recommend Dealer
Yes
Employees Worked With
Summer Smith
May 09, 2020 -

Ken Garff Gateway Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience!

April 16, 2020

Francisco is very nice and outgoing hes very respectful and help me out. Tony was great too. Everyone there are just so friendly And knowledgeable. More

by karenulloa27
Recommend Dealer
Yes
Employees Worked With
Francisco
May 09, 2020 -

Ken Garff Gateway Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience!

April 16, 2020

Absolutely awful. Every single time I come here there is an issue. This time the service manager was involved and he didn’t care either. More

by katelynostrom
Recommend Dealer
No
Employees Worked With
Service manager and John something
May 09, 2020 -

Ken Garff Gateway Chevrolet responded

Hi there, I would like to get some more details about your experience with us. Please contact our Customer Relations Manager Anne Monroe at 623-932-4389 EXT 111

April 15, 2020

So my engine light came on so I take my car in! I bought my car from this location 5 years ago and only bring my car back for maintenance! So would you say I’ve been fateful and loyal? They call me and tell More

by ESHA.ANDERSON
Recommend Dealer
No
Employees Worked With
Robert
May 09, 2020 -

Ken Garff Gateway Chevrolet responded

Hi, we regret to hear that your recent experience was anything less than exceptional.

April 15, 2020

The salesman was communicative and worked with my needs. He answered all questions myself, my wife and my friends had. The paperwork was processed quickly and efficiently. There was a surprising lack of san More

by Lem
Recommend Dealer
Yes
Employees Worked With
Omar Polo
May 09, 2020 -

Ken Garff Gateway Chevrolet responded

Thank you for taking the time to provide feedback. We apologize about the shortage of hand sanitizer. There is a national shortage and we are unable to obtain any from our suppliers at this time. We have however amped up our cleaning regiment in the wake of covid. We plan to restock sanitizer as soon as it becomes available. Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, Inc. and we hope to see you again soon!

April 14, 2020

Everything went great from when I entered to when I left. Omar was a great help. Very kind, and mostly understanding. We love our new car. More

by van2170030
Recommend Dealer
Yes
Employees Worked With
Omar Polo
May 09, 2020 -

Ken Garff Gateway Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience!

April 13, 2020

A car dealership I will buy all my cars from! Omar was an excellent sales Rep. Straight forward honest and prompt. I love my car and its exactly what i wanted. I didn't feel pushed into my decisio More

by angblondie0673
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar & Maria
May 09, 2020 -

Ken Garff Gateway Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience!

April 13, 2020

Great experience. Naomi was very knowledgeable and understood what our needs were. She was instrumental in getting us to where we needed to be. No hard sell at all. Very patient. We drove all the from More

by kschroeder4
Recommend Dealer
Yes
Employees Worked With
Naomi in sales.
May 09, 2020 -

Ken Garff Gateway Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience!

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