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Ken Garff Gateway Chevrolet
Avondale, AZ
8,392 Reviews
At Joe Gambino's Ken Garff Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Ken Garff Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 8,392 reviews
October 09, 2009
Ill make this short and sweet, i traded in a vehicle for a used vehicle and basically went to my mechanic after purchase just to find out that the ONLY service they did was an oil change and when i went bac a used vehicle and basically went to my mechanic after purchase just to find out that the ONLY service they did was an oil change and when i went back with my report of what they didnt check: all 4 shocks are shot and need replaced; water pump is leaking out of weep hole which is a major indication the seal is bad and you need to replace; drive belts are dry, brakes are over 90% worn; and after all this they put a radiator stop leak and told me; too bad because its a used vehicle. DO NOT GO TO THEM FOR USED VEHICLES, go next door and buy a toyota. after all this they tell me shocks are not a safety hazzard so they wont replace and that the water pump was fixed with stop leak, and $10.00 belts was too much for them to repair More
by travi2004
Employees Worked With
Adam, Tony, KJ, John, Bob
August 13, 2006
This is the second vehicle I bought from Gateway in 4 years. The first sale on a Silverado Extended cab 4X4, Gateway impressed the living snot out of me. the salesman was outstanding the mode of operatio years. The first sale on a Silverado Extended cab 4X4, Gateway impressed the living snot out of me. the salesman was outstanding the mode of operation at the dealership was smooth and efficient. It took 15 minutes to complete the deal I felt it was very favorable to me. This deal did not go down quite so smooth, It was an internet deal as I didn't have the time to dick around playing the car buying game as at this point in my life I simply don't have any down time. I got 4 internet quotes and they were very close about $230 difference from highest to lowest. After a very unprofessional display of conduct at the lowest price dealership, my wife an I discussed it on the way home and decided to give Gateway a second chance as they are on the way home. The reason I didn't buy the car wensday was we had appointment with Louis at 9:00, he didn't show . we spent about an hour and a half dealing with what I percieved to be a very green kid. Need less to say I was pissed. So after the incedent at the compettitive dealer. we decided to give Gateway another shot. I gave Louis a call and said I'de be there in about 30 minutes. This time they had their shit together and things went nearly as smooth as last time, they gave us the whole show. How would I rate Gateway..... Better than average for the valley! More
by PROPE
Employees Worked With
Lewis Mc Faden
