Ken Garff Gateway Chevrolet - Service Center

Zack was a great service rep! Very efficient and timely. Perfect service. Thank you! This was my first time at Gateway. Very efficient and timely. Perfect service. Thank you! This was my first time at Gateway. More

Car was well taken care of running in tip top shape . Service advisor kept in touch thru out the repair process Service advisor kept in touch thru out the repair process More

They were pleasant we needed to order a part . The over all visit was good. The over all visit was good. More

Be prepared to wait even with an appointment. Between the two appointments I had it to ~5hrs to get a tire replaced from a flat. Between the two appointments I had it to ~5hrs to get a tire replaced from a flat. More

I’ve brought my truck here for several oil changes because they were pre-paid when I bought the vehicle new. I also made an appointment to remove a screw from the tire and plug it. Not one of these ap because they were pre-paid when I bought the vehicle new. I also made an appointment to remove a screw from the tire and plug it. Not one of these appointments has been less than 2.5 hours to complete. Every appointment has been before 8am. 2.5+ hours for a simple oil change is ridiculous More

I’ve purchased several vehicles through Gateway, and I can confidently say — Gateway absolutely rocks! Their team has always made the process smooth, transparent, and stress-free. Every experience has can confidently say — Gateway absolutely rocks! Their team has always made the process smooth, transparent, and stress-free. Every experience has been professional, efficient, and friendly. Thank you, Gateway, for consistently going above and beyond. I’ll definitely keep coming back! More

Hard to make appointment over phone. Once in person was fast and helpful. Crew was helpful Once in person was fast and helpful. Crew was helpful More

They accomplish what I ask him to do reliably. I already knew my car has some minor issues their inspection found them good job. I already knew my car has some minor issues their inspection found them good job. More

Services department did a great job Liz was able to get the job done in a timely manner the job done in a timely manner More

The scheduling portion was awful. Called several times on multiple days for over a week. Left four voicemail messages. And I also called the sales dept to try to get some help. Finall Called several times on multiple days for over a week. Left four voicemail messages. And I also called the sales dept to try to get some help. Finally received a call back a week and a half later. The cost of the services was only overpriced. too much $$$ More