Ken Garff Gateway Chevrolet - Service Center

Professional While waiting in line I witnessed tremendous hustle from a young lady getting folks checked in. Thank you John Sheldon for all the work accomplished. While waiting in line I witnessed tremendous hustle from a young lady getting folks checked in. Thank you John Sheldon for all the work accomplished. More

Service was great. Vehicle service was completed in less than the two hour timeframe that I was given. No hassle picking up vehicle as well. was great. Vehicle service was completed in less than the two hour timeframe that I was given. No hassle picking up vehicle as well. More

Stellar I have recently returned to the Chevrolet and Gateway family. I tried another vehicle and found that I missed both my Chevy and the excellent customer I have recently returned to the Chevrolet and Gateway family. I tried another vehicle and found that I missed both my Chevy and the excellent customer service from both the sales and service departments. John made sure that my vehicle was ready for my road trip and it was done promptly and accurately. Happy to be back at Gateway. More

Expert Service John in Service always makes sure I am current with my required maintenance. He is very professional and knowledgeable. He makes sure my car is ready John in Service always makes sure I am current with my required maintenance. He is very professional and knowledgeable. He makes sure my car is ready when promised. More

Fast and friendly customer service I called in last minute on Friday for a service appointment. Zack was very nice and put me in for an appointment the next morning. They were very busy I called in last minute on Friday for a service appointment. Zack was very nice and put me in for an appointment the next morning. They were very busy but got my car in and out a lot faster than I expected More

Best service Whenever I go to gateway chevy, they always go absolve and beyond my needs . And don’t pressure me . Into buying something I don’t need. They tell me Whenever I go to gateway chevy, they always go absolve and beyond my needs . And don’t pressure me . Into buying something I don’t need. They tell me what’s needed and what can wait . I love gateway More

Good customer service I took my truck in for an ac issue. Had taken it to another dealership twice before with the same issue and both times they said the either could not I took my truck in for an ac issue. Had taken it to another dealership twice before with the same issue and both times they said the either could not replicate the issue or found something minor. Took my truck to gateway and they took the time to troubleshoot and find the issue. I will be a regular customer if the service is the same everytime More

Great Customer Service Everyone at the service center were great and helped me with anything I needed. All of the service I requested was done in a timely manner and everyon Everyone at the service center were great and helped me with anything I needed. All of the service I requested was done in a timely manner and everyone involved were incredibly nice and welcoming. More

Wonderful people. Free coffee and donuts. Free popcorn on Sa Nice job on vechile. Ordered my oil change appointment on line. Very helpful employees everywhere. Angel was my service person who answered all my que Nice job on vechile. Ordered my oil change appointment on line. Very helpful employees everywhere. Angel was my service person who answered all my questions. Visited with Ajay while waiting, who was my sales person. More

Service Tech Service tech kept telling my wife he could not find my agreement in the system. When I bought the truck last year I upgraded and paid for all the upgr Service tech kept telling my wife he could not find my agreement in the system. When I bought the truck last year I upgraded and paid for all the upgrades from free services to tires, paint and dent and extended warranties. After he finally got it right then he was trying to say I needed an alignment. I have only had the truck for less than a year and it is a 2018. You would think that it is still under warranty. On top of it my wife was being harassed by the sales guys to trade it in for a 2018. Not sure if he noticed but we have a 2018. More