Ken Garff Gateway Chevrolet - Service Center

Great Service I appreciate Robert Hernandez helping me figure out what was wrong with my 2012 impala, he took the time and went out of his way to make sure my car w I appreciate Robert Hernandez helping me figure out what was wrong with my 2012 impala, he took the time and went out of his way to make sure my car was fixed that same day, since that's my only vehicle. I'm very happy. Thanks More

Friendly service The service was good and everyone there was friendly. My only issue is i have to go back so many times because my car that is still practically brand The service was good and everyone there was friendly. My only issue is i have to go back so many times because my car that is still practically brand new has so many issues already. More

Excellent service Service department was quick to greet me when I arrived. My service manager came out within a few minutes of being informed about my arrival for my ap Service department was quick to greet me when I arrived. My service manager came out within a few minutes of being informed about my arrival for my appointment. Eventhough I was early for my appointment, they took my car back and completed the service within an hour. My car was washed and vacuumed after the service was completed. More

Everyone is great! Everyone was so helpful and kind. I was assisted right away when i pulled into the bay. I don’t ever dread taking my truck in for service. Everyone was so helpful and kind. I was assisted right away when i pulled into the bay. I don’t ever dread taking my truck in for service. More

Zach is awesome Every time I come to Gateway Zach S. always takes great care. He's attentive. Informative. Never pushy. Lastly, always helpful. I come back because of Every time I come to Gateway Zach S. always takes great care. He's attentive. Informative. Never pushy. Lastly, always helpful. I come back because of his service. More

Best service We had Zach Sheldon as our adviser this weekends service. We asked for an oil change and a quote on new tires. He came back with a SERIOUSLY great We had Zach Sheldon as our adviser this weekends service. We asked for an oil change and a quote on new tires. He came back with a SERIOUSLY great quote on tires. Got them installed that day with an alignment. About an hour faster than I figured it would be. Zach is very knowledgeable and helpful. I have also had is Dad as a service adviser at this same dealership and never had an issue with either one of them. Always friendly and attentive. More

Great Customer Service Great customer service and great service advisor Mr. John Sheldon is professional and courteous. He is always willing to help us with our fleet vehic Great customer service and great service advisor Mr. John Sheldon is professional and courteous. He is always willing to help us with our fleet vehicles. More

Like having same service rep Good service rep. Very professional, Makes you feel he cares about you and your car. The wait time is not too long for the service and I really apprec Good service rep. Very professional, Makes you feel he cares about you and your car. The wait time is not too long for the service and I really appreciate the cleaning and washing of your car included. More

2018 Chevy noise box I bought a 2018 Silverado that should have been the best truck turned out to be a noise box from clunks to rattles to banging ect and all service coul I bought a 2018 Silverado that should have been the best truck turned out to be a noise box from clunks to rattles to banging ect and all service could tell me that it was normal no thanks all this and only one oil change More

Oil Change/VIP service I scheduled the appointment same day. The team was quick, efficient, and thorough. I was out the door in about 45 minutes. Friendly staff. Car was I scheduled the appointment same day. The team was quick, efficient, and thorough. I was out the door in about 45 minutes. Friendly staff. Car was clean when returned. More