Ken Garff Gateway Chevrolet - Service Center

Service was great, got right in and was taken care of. Would recommend this place to anyone. Would recommend this place to anyone. More

Zak is great. I was in and out in no time, and he informed me that there was a coupon available for the service I was receiving, so I even saved some money! I was in and out in no time, and he informed me that there was a coupon available for the service I was receiving, so I even saved some money! More

We have bought vehicles from Gateway. Vicki has always been courteous and knowledgeable when we’ve brought the in for service. Vicki has always been courteous and knowledgeable when we’ve brought the in for service. More

Muy buen service muy hamable me ayudaron con unas preguntas que tenia sober mi camioneta preguntas que tenia sober mi camioneta More

Gateway Chevrolet has been the service department I taken my Equinox to for at least the last ten years and I have always been satisfied. My service advisor for most of that time has been Zach Sheldon and he my Equinox to for at least the last ten years and I have always been satisfied. My service advisor for most of that time has been Zach Sheldon and he has always done a good job of taking care of what maintenance was needed to keep my vehicle in good condition. I'll continue taking my vehicle to Gateway Chevrolet for whatever service it needs. More

Super Friendly, very informative, keeps me updated on the appointment, finds discounts. 5 star treatment appointment, finds discounts. 5 star treatment More

Nice service with Judith, nice attention, thank you, I appreciated, the time was perfect on time. appreciated, the time was perfect on time. More

Yulissa was very helpful from the start with getting an estimate to getting my car fixed. When I came to pick up my car it was even washed, inside and out! Plus the price was cheaper than the Ford dealer a estimate to getting my car fixed. When I came to pick up my car it was even washed, inside and out! Plus the price was cheaper than the Ford dealer and any other shops in the area. More

From the minute Corina comes flying out of the service bay to greet each customer to checking out with Liz or Jeremy the entire process was seamless. The staff is friendly, respectful, and welcoming. L bay to greet each customer to checking out with Liz or Jeremy the entire process was seamless. The staff is friendly, respectful, and welcoming. Liz remembers me every time I come in, even if it has been six months between appointments. She treats me like a valued friend. More

my SUV was in for a minor transmission calibration issue and they kept the car there for 11 days, mean while, there;s no loaner available and lack of honesty with the dealership. first I was told the transm and they kept the car there for 11 days, mean while, there;s no loaner available and lack of honesty with the dealership. first I was told the transmission dept is really back up but I have to leave the car there to maintain my car inline, when I finally had enough and call the service manager and ask how much longer do I have to wait and what position is my car is and how many tech is in his transmission dept. he call back I'm currently fifth in line and he has 5 service tech at the transmission dept. so I try to do a little math so 10 working days X 5 tech, even if they work at a snail pace of 2 cars a day per tech, that would be 100 car before they get to me when I first drop off my car. if the avarage is 4-5 repair per tech per day, that would mean well over 400 car in for transmission issue. if that's the case, then chevy really really has a transmission problem, unless someone was lying but either way, next morning by 9:00 am, I got a message said my car is ready. so do I have to call the service manager to get thing resolve everytime. someone will said take you car to another dealership but I don't have a choice, this is the closest one to me. Do I recommend this service center. ABSOLUTELY. More