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Ken Garff Honda Of The Desert

Cathedral City, CA

4.7
913 Reviews
At Honda of the Desert, We Hear You. You might expect a car company’s top priority to be cars, but not at Honda of the Desert. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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68-025 Kyle Rd

Cathedral City, CA

92234

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Showing 913 reviews

September 05, 2022

Great costumer service, professional, polite, experienced, and knowledgeable. Sales people as well as financing are excellent. More

by barbyliz76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan sales and Michael in financing.
Sep 23, 2022 -

Ken Garff Honda Of The Desert responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

September 03, 2022

Was fast and east. They made it happen..👍👍👍. I would recommend this dealership. Look for Victor! More

by alvyn_ulep
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor
Sep 23, 2022 -

Ken Garff Honda Of The Desert responded

Thank you for the review, Alvyn! We are so glad to hear you had such a great experience with our store. It was a pleasure serving you. Thanks again!

July 10, 2022

Did everything online was told to come by dealer only for the person that was going to be there to help not being there s and Juan telling me there’s no cars to see. And not really caring to help us after d More

by Josh Jenn Jess
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Edwin, Gabe, Juan
Jul 11, 2022 -

Ken Garff Honda Of The Desert responded

Hello, Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to see that we did not meet your expectations when you visited our location. Our team is reviewing your experience to look for opportunities to make things right and improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Thank you. Gil Ruttenberg, General Manager gilr@honda111.com

July 08, 2022

Going on a road trip asked to check fluids, tire pressure and an oil change. Waited at the dealer for my car which took a couple of hours but happy to have it done. Window washer fluid was bone dry on a 3 mo More

by Emmett
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service desk Honda of the Desert
Jul 08, 2022 -

Ken Garff Honda Of The Desert responded

Hello Emmett, Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. Please feel free to contact us directly using the information below if there is anything we can do to make your experience better. Thanks.https://www.dealerrater.com/dp/37968/reviews# Gil Ruttenberg, General Manager gilr@honda111.com

June 29, 2022

The car was represented honestly online. Juan was a great salesman to work with. Will check their inventory next time I’m in the market for a car. More

by dontlikethose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
May 11, 2022

Víctor was amazing to work with! We enjoyed every single part of buying from Honda of the Desert. Thank y’all so much. More

by Martinezjodie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Víctor
April 11, 2022

A fantastic experience! The greatest people to deal with! Very happy with my car and the fantastic service! More

by debaicher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael, Rigoberto and a wonderful credit manager whose name escapes me.
March 22, 2022

Great experience, they work with you and make u feel comfortable and in home. On top u buy your dream car. Thank you. More

by angulo18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Octavio
March 13, 2022

The sales people had Expert advice. They were off,, friendly and professional experience. Honest sales. Quick service More

by ptd724
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe Lopez
February 27, 2022

Mr Victor Diaz was a wonderful salesman to have dealt with and a great staff. More

by Rmrdiaz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Diaz
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