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Ken Garff Honda Of The Desert
Cathedral City, CA
913 Reviews
At Honda of the Desert, We Hear You. You might expect a car company’s top priority to be cars, but not at Honda of the Desert. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 913 reviews
February 03, 2022
I’m in the middle of moving from Palm Springs to Florida, but wanted to share my experience. This dealer is deserving of five stars plus. I was notified of an airbag recall on my Honda Pilot and they sch but wanted to share my experience. This dealer is deserving of five stars plus. I was notified of an airbag recall on my Honda Pilot and they scheduled me immediately. The Service Department is an amazing team, and Daryl Ostrovsky is a Champ. I am hearing impaired and he took the time and was patient with me. He deserves Employee of the Month. Thanks, Jennifer More
by bowenjen9
Employees Worked With
Daryl Ostrovsky
November 11, 2021
Just got a new accord, it was a smooth deal!! Jesus helped me get the car I wanted. If you are looking to get a new car go to him he'll hook you up! helped me get the car I wanted. If you are looking to get a new car go to him he'll hook you up! More
by rinconm32
Employees Worked With
Jesus Vasquez
September 12, 2021
Initial price was excessive due to many unnecessary items, “gap insurance” extended warranty, etc. and extra dealer markup over msrp in attempt to really appear to come down in price, They expected us items, “gap insurance” extended warranty, etc. and extra dealer markup over msrp in attempt to really appear to come down in price, They expected us to do all the moving. Frustrating that they were only willing to finalize an equitable price. Price when got up to leave. I do not appreciate negotiation games such as that and respect a more straightforward, honest approach. More
by mhudson
Employees Worked With
Rigoberto and David
September 03, 2021
Smooth transaction. No gimmicks or games. Straight to the point. Car was ready for pick up. Paperwork was signed in within 10 minutes. Total time at the dealer was 1 hour. Exceptional service, transa the point. Car was ready for pick up. Paperwork was signed in within 10 minutes. Total time at the dealer was 1 hour. Exceptional service, transaction and customer service was the best. More
by Gpaiz36
Employees Worked With
Juan guzman
July 21, 2021
Sales manager and team Greg Leon ,Nate right along with the finance guy we’re awesome made buying my car smooth an easy , less.stressful and scary the finance guy we’re awesome made buying my car smooth an easy , less.stressful and scary More
by Gjleon80
Employees Worked With
Greg Leon,Nate,Abdule
July 13, 2021
They truly have the most amazing and reliable employees. We've done business with them for years and stay with them because they treat you like family. Michael the manager, was so kind and really went above We've done business with them for years and stay with them because they treat you like family. Michael the manager, was so kind and really went above and beyond to help find us something that worked for our budget. David and Carlos were very communicative and kept us informed every step of the way on the process and paid attention to detail. Garret was wonderful and we were so overwhelmed with gratitude that he spent his day off traveling hours to deliver our car to make sure we had it that day. I mean these employees are outstanding! We're so thankful to continue to do business with this company and we recommend them to everyone we know. Thank you again guys!! More
by Presleyp
Employees Worked With
Michael, garret, Carlos, David
