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Ken Garff Honda Of The Desert

Cathedral City, CA

4.7
913 Reviews
At Honda of the Desert, We Hear You. You might expect a car company’s top priority to be cars, but not at Honda of the Desert. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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68-025 Kyle Rd

Cathedral City, CA

92234

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Showing 913 reviews

July 06, 2021

Very patient and accommodating.They see to it that you left the dealership happy. More

by chit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdu, John and Garrett
July 04, 2021

My Daughter bought a car in February from the dealership and paid CASH! It’s already JULY and she HAS NOT received the TITLE to the Vehicle! BAD BUSINESS! More

by Carguy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rather not mention
Jul 12, 2021 -

Ken Garff Honda Of The Desert responded

Hi there. Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to see that we did not meet your expectations when you visited our location. Our team is reviewing your experience to look for opportunities to make things right and improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Thank you. General Manager Gil Ruttenberg gilr@honda111.com

June 27, 2021

Very professional and polite and nic atmosphere And Very professional and polite and nic atmosphere And clean facility More

by twnbabs71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rigo
June 26, 2021

Buyer beware! Went to look at an Accord. When we started talking about the deal they said “oh also there is a $2,995 markup on the vehicle plus paint protection and a security system you have to pay for.” I More

by Brian B
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales manager
Jun 28, 2021 -

Ken Garff Honda Of The Desert responded

Hello Brian Barnes, Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to see that we did not meet your expectations when you visited our location. Our team is reviewing your experience to look for opportunities to make things right and improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Thank you. General Manager Gil Ruttenberg gilr@honda111.com

Jun 28, 2021 -

Brian B responded

I did reach to the GM, he has not responded.

June 05, 2021

I will buy my next car there. They took good care of me. Thank you !!!. Highly recommend them !!! It was late at night and they helped me to make it happen. More

by ronwielin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan
June 03, 2021

I had a great experience. I am very happy with how quickly everything was processed. All the personnel at this dealership was very polite and took care of me. More

by Rubenjuarez_pfs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe, Hector, Nathan
May 06, 2021

Jesus worked hard for me and gave me a deal that I was perfectly comfortable with🙌🏼 Thank you so much and I will send my tia in the next couple of days🤗 More

by chingon785
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Beck
April 29, 2021

Awesome experience! Called Kyryl on the phone, asked if Awesome experience! Called Kyryl on the phone, asked if they had accord sport in stock. Said yes. Went in and test drove the car. Got to drive it by More

by mikeyt12345
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyryl Ledesma, Branden Razook
April 19, 2021

I appreciate I didn't have to leave my home to get my car. My salesman Nate Banks really listen to my concerns and got me the best deal. More

by Godsexample
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Banks
April 04, 2021

Very friendly and efficient staff. We are very satisfied with the service given to us. The application and finance process was pretty fast. Thank you once again. More

by Munozad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rigoberto Alda, Branden Razzouk
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