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Ken Garff Honda Of The Desert - Service Center

Cathedral City, CA

4.7
252 Reviews

252 Reviews of Ken Garff Honda Of The Desert - Service Center

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September 23, 2025

A+++++++++++++++++ + + + + + + + + + + + + + + + + More

by rbrthdgs
Recommend Dealer
Yes
Employees Worked With
Anthony
September 22, 2025

Nothing special - had 'program' oil change. 3rd in the series. Never received car wash or was offered one in any of the visits. Only had 1 sticker applied for when the next service was due . On More

by dob4golf
Recommend Dealer
No
Sep 24, 2025 -

Ken Garff Honda Of The Desert responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Gil Ruttenberg, General Manager - gilr@honda111.com

September 22, 2025

They are an okay service center, but you need to be very clear on what you need done, otherwise it will cost you. More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not recall
Sep 24, 2025 -

Ken Garff Honda Of The Desert responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Gil Ruttenberg, General Manager - gilr@honda111.com

September 22, 2025

This is the 3rd vehicle I've purchased from Honda of the Desert. Brandon, Michael, Ron - all the staff - from service, parts, sales, management - they are EXCEPTIONAL!!!! More

by Crickettstrelecki
Recommend Dealer
Yes
Employees Worked With
Brandon
September 22, 2025

I love my Honda service center they have the best techs and service people that work here they treat you like family . Edwin my service advisor already knows when I come in , he knows I’m coming to him he More

by urzuanatalie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin , dan
September 22, 2025

We always work with Daryl primarily because we have built up a great relationship, but also because he understands our business and our needs. Always great service and excellent customer service! More

by hgreen4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Ostrovsky
September 22, 2025

From beginning to end the staff at Honda are the most attractive to their client's. Thank you for everything! More

by alejandragp87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry and Ken
September 22, 2025

not happy with the price of service, they told a different price, I went to the dealer More

by calin_sosa@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D Uribe
September 22, 2025

Your response from the moment we arrived was excellent. The waiting area is relaxing & refreshments are thoughtful. Thank you for caring about your customers. More

by dozier_jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the gentleman’s name. He was excellent.
September 21, 2025

I was very grateful for all the help they provided with getting me a car that is reliable and working around my financial needs as well! I loved how honest they were and how they took my financial situatio More

by Ashleygrome17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos
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