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Ken Garff Honda Of The Desert - Service Center

Cathedral City, CA

4.7
254 Reviews

254 Reviews of Ken Garff Honda Of The Desert - Service Center

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September 19, 2025

Always a pleasure taking my 2010 Honda Accord for the fine service of Honda of the Desert. My last experience echoed that - it was only a nail in my tire but Honda and I liked the expert attention! More

by ravalli6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Linarez
September 19, 2025

Very professional and the job was finished when promised. I will return again for future needs. More

by serenity166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Gastelum
September 19, 2025

Customer service suck Sergio seems eratared at all times he looks so exhausted And that’s it More

by Gloria c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sergio ceballos
Sep 24, 2025 -

Ken Garff Honda Of The Desert responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Gil Ruttenberg, General Manager - gilr@honda111.com

September 18, 2025

Always helpful and very detailed. However, staff are trained to immediately let customers know there will be a $205 charge upfront. You might want to rethink how to approach customer More

by KHOOTC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
September 18, 2025

Customer service you have folks to listen and understand your needs, and that really matters More

by luis.barrazasr29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was your whole staff not just one person
September 18, 2025

Everyone is very helpful here, polite, and there are vending machines and TV if you wait and don't use the free shuttle service. More

by soberkiki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl
September 17, 2025

Have purchased Honda's there since 2000. No other will I go to. Service agent always keeps me updated. Daniella is great. Thanks always More

by maclauchlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniella
September 17, 2025

The agents are always courteous and helpful, and Martin always has time to answer questions. More

by DESERTHEAT22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
September 17, 2025

Quick and efficient service. Service advisor was pleasant and communicated well. Waiting area was comfortable. More

by Dave27870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Reyes
September 17, 2025

Anthony and mechanic team are absolutely the best! Since I have left the desert and moved hours away. I still drive back to Honda Of The Desert to get my vehicle serviced by their team. They’re the on More

by Mathewclark1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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