Ken Garff Honda Of The Desert - Service Center
Cathedral City, CA
254 Reviews of Ken Garff Honda Of The Desert - Service Center
Edwin is one of your best service men he goes above and beyond his duty to help you and treats you like family. The Machanic Dan that worked on my car was very helpful with explaining the problem with my c beyond his duty to help you and treats you like family. The Machanic Dan that worked on my car was very helpful with explaining the problem with my car and really made me understand and Martin the manager is always around if you have any questions and will gladly answer them . This is my Honda dealer I love More
I recently had the pleasure of dealing with Ken Garff Honda of the Desert, and I was genuinely impressed by how smoothly and swiftly everything went. If you’re in the market for great service — with spee Honda of the Desert, and I was genuinely impressed by how smoothly and swiftly everything went. If you’re in the market for great service — with speed to match — this place truly delivers. ⸻ What Stood Out 1. Super fast turnaround From the moment I walked in, things moved. They didn’t keep me waiting unnecessarily, whether it was for paperwork, a test drive, or scheduling service. I had an appointment, but even arriving early didn’t leave me twiddling my thumbs for long. 2. Friendly, knowledgeable staff Every person I interacted with seemed to know what they were doing, and more importantly, they communicated clearly. No confusing jargon. No long explanations begging more questions than answers. They answered questions patiently and seemed genuinely interested in making sure I understood. 3. Efficient service department When it came to maintenance and getting things done, their service department was top notch. They got my car in, diagnosed issues, and completed the work quickly. Their scheduling was reasonable, and I was able to trust that my needs would be met without dragging out the process. 4. Attention to detail Fast didn’t mean sloppy. Everything was checked, double checked, and explained. They made sure I was comfortable with what was being recommended, and nothing felt pushed on me that wasn’t needed. It’s obvious they want to do things right. 5. Good value for time In a world where time is money, saving both is rare — Ken Garff Honda of the Desert manages to deliver. I felt like I was getting strong value: service that’s fast and thorough, with fair treatment from start to finish. More
i went a little before my appointment and they were able to accommodate me and gave me an estimated wait time. I believe i got my car before that estimated time. Quick service time. Thank you so mucj to accommodate me and gave me an estimated wait time. I believe i got my car before that estimated time. Quick service time. Thank you so mucj More
Jo is an outstanding service advisor! He is friendly and supportive. My service was scheduled for 3 hours. The technicians worked on my car cooperatively. They were done in 1.5 hours. Eas He is friendly and supportive. My service was scheduled for 3 hours. The technicians worked on my car cooperatively. They were done in 1.5 hours. Easy wait. More
My latest service experience was excellent from start to finish. I brought my 2014 Honda Accord Hybrid in for its 70,000 mile service and to check the suspension and alignment. I was greeted promptly, and s finish. I brought my 2014 Honda Accord Hybrid in for its 70,000 mile service and to check the suspension and alignment. I was greeted promptly, and saw my service advisor, Danielle, in just a few moments. She carefully reviewed what would be done that day and arranged for transportation to my home. Vaughn was a great driver, accomplished and safe. We had a conversation about Hondas (seriously) and the new models coming up including the reprised Prelude. After a short time at home, I received a notification from Danielle that a video of my vehicle inspection was available. The technician who did the review was knowledgeable and presented it very professionally. I approved the service, and within a short time, I was back at the dealership and picked up my vehicle in just a few moments. More