Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Garff Hyundai Downtown
Salt Lake City, UT
875 Reviews
We are Ken Garff Hyundai Downtown. You might expect a car company’s top priority to be cars, but not at Ken Garff Hyundai Downtown. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 875 reviews
September 01, 2026
Efficient capable and helpful people provide a great experience to purchase your vehicles. Would recommend them to anyone interested in purchasing a vehicle. experience to purchase your vehicles. Would recommend them to anyone interested in purchasing a vehicle. More
by 4DONPAYNE
Employees Worked With
Dayana,Suhad, Chris Franks, there were others but I don’t remember their names. If you check your records anyone that was involved worked with us.
August 28, 2026
Zach, Breidan and Jose were amazing host for my family. I appreciate their time and patience for helping my family and I get into some new cars. Thanks guys!! I appreciate their time and patience for helping my family and I get into some new cars. Thanks guys!! More
by avivyona83
Employees Worked With
Zach, Jose, Breidan
August 23, 2026
Team affect! My salesman was low pressure, listened, and make very good suggestions. We weren't planning on buying new, but after he explained the offers availa My salesman was low pressure, listened, and make very good suggestions. We weren't planning on buying new, but after he explained the offers available we considered it. We went to lunch and reviewed the offered he gave us. It is a real deal. The finance guy was the same way. He explained the different warranties and gave us discounts we didn't know to even ask for. The Manager came by a couple times just to put us at ease. In the end, we got the car we really wanted with more features than we knew were available. Also the car is protected from everything. Super happy with our purchase!! More
by crudeleml
Employees Worked With
Jackson Johnson,
August 11, 2026
They were inclined to work with me where another dealership balked at cutting any slack. They also let me bring my Chiweenie with a bellyband and harness. I didn't want him alone all day, and he lov dealership balked at cutting any slack. They also let me bring my Chiweenie with a bellyband and harness. I didn't want him alone all day, and he loves people. More
by Cameron
Employees Worked With
Su had Mohan
August 07, 2026
!!!DO NOT BUY A USED CAR FROM THIS DEALERSHIP!!! I bought my used car from them just 4 days ago and my front skid plate has already fallen off due to the Ken Garff team either failing to put on the co bought my used car from them just 4 days ago and my front skid plate has already fallen off due to the Ken Garff team either failing to put on the connectors properly or just not putting them on in the first place. The only reason why it didn't fall off sooner is because I've been driving/parking insanely carefully and taking nothing but smooth roads. When asked to cover the costs of replacing the skid plate (due to Ken Garff's negligence), Lola, the manager/financer, rudely insinuated that it was my fault due to bad driving. Her fallback was that they claim to have completed a 180-point inspection on the car, however, when asked for any evidence (photos/vids from the inspection) that the skid plate was properly secured, she informed me that they had nothing. So, the only evidence that any inspection had been done at all, was a single sheet of paper with a check mark on it. The 180-point inspection is not your friend, it is there to be used as a weapon against you. I now have to cough up hundreds of dollars in repairs all thanks to Ken Garff Hyundai's mistake and negligence. Worst of all, combining this skid plate issue with the car's scratched lower bumper and missing lower molding, it's clear that the car has a damaged history, and Ken Garff, with their 180-point inspection, obviously knew this and chose to refrain from informing me. Additionally, when Lola went to check on something for "just one second" she left me waiting there for almost ten minutes, and on my way out, I found her standing outside doing nothing. Ken Garff is more than happy to prioritize money over you, keep important information about the car to themselves, and then leave you out to dry when you ask them to hold themselves accountable for their own mistakes. If you're looking for a reliable used car at a trustworthy, honorable, and empathetic dealership, then Ken Garff Hyundai should be your last option. More
by FedericoCC
Employees Worked With
Carlos, Lola
August 06, 2026
The sales people we worked with were Sienna Rencher and Lola Ramos. Sienna was patient, knowledgeable and very helpful showing and describing many car advanced features. Together with her manager, Lola Ram Lola Ramos. Sienna was patient, knowledgeable and very helpful showing and describing many car advanced features. Together with her manager, Lola Ramos, they made sure that none of our questions were left unanswered. The sale was processed professionally and fast. More
by Irina Z.
Employees Worked With
Sienna Rencher, Lola Ramos
