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Ken Garff Lexus of Santa Barbara

Santa Barbara, CA

4.8
507 Reviews
You might expect a car company’s top priority to be cars, but not at Lexus of Santa Barbara. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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350 Hitchcock Way

Santa Barbara, CA

93105

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Showing 507 reviews

July 28, 2025

Roi help us find the perfect 1st car for our daughter. A 2015 Volvo. Roi was very knowledgeable and informative about the vehicle. He was patient and gave us time to talk and look it over. We felt no p More

by james@jjcsb.net
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roi Ben
July 27, 2025

Very good… salesperson notified me when vehicle woukd be arriving, the color and model I was interested in and we had discussed weeks earlier. More

by weisguy.don
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Bourdo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lopez
July 27, 2025

Every step of this service was friendly and efficient. The service department is a major reason why I’ve chosen Lexus for my last two cars. More

by ANGELSONGLOVE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole, Jimi
July 27, 2025

Chris, my service tech, is very responsible and consciences. Good availability for service appointments. I recommend. More

by PBOHLINGER
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chris
July 27, 2025

1-year service appointment. Said they rotated the tires, but did not. The excuse for not doing it was lame: The mechanic forgot he rotated the tires and, after a "test drive," r More

by DB
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Other & Other
Jul 28, 2025 -

Ken Garff Lexus of Santa Barbara responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Joe Langhans, General Manager joel@lexusofsantabarbara.com

July 26, 2025

Martin did a great job. I undesrtand that due to construction, it was a not bsuiness ususal More

by meurling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
July 26, 2025

I was able to set up an appointment for next day, which i was not expecting. More

by miyukinakano_miyukin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know his name
July 26, 2025

Excellent service. Be there again pn my nxt services. Highly recommended to my friends w/ Laxus cars. More

by Teofilo Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Simeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Carbajal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phuong Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrain Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2025

Emily and Mauricio did an amazing job helping me to select my new car - A Lexus RX. There's a reason people come to Santa Barbara Lexus - it's not only for the cars but for the stellar service. Ezequie More

by kararaynaud
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2025

Hugo who helped me was very efficient and helpful person I recommend this dealer a 100 %. More

by SALVADORMARTINEZ2740
Recommend Dealer
Yes
Employees Worked With
Hugo contreras
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