Back

Ken Garff Lexus of Santa Barbara

Santa Barbara, CA

4.7
1,084 Reviews
You might expect a car company’s top priority to be cars, but not at Lexus of Santa Barbara. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
Contact Dealership

350 Hitchcock Way

Santa Barbara, CA

93105

Directions

By Type

Showing 1,084 reviews

April 01, 2026

Each touchpoint was excellent. Juan Valeriano was so easy to work with. It was a true pleasure. The dealership is very nice. More

by eliehr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Valeriano
April 01, 2026

Everything was smooth and efficient. Standard service for oil change and I really love the video that was sent where the technician explained the brake levels and then the tire treads More

by williamlu1367
Recommend Dealer
Yes
Employees Worked With
Martin
March 30, 2026

Great service from Hugo. Both warranty and maintenance items completed as asked. Appreciated the loaner as we live almost two hours away. More

by BarryLebel
Recommend Dealer
Yes
Employees Worked With
Hugo
March 30, 2026

Every thing was done to my complete satisfaction I will definitely recommend it Great job More

by MIMUVI
Recommend Dealer
Yes
Employees Worked With
Cynthia Martinez
March 30, 2026

Amazing customer service! Lexus of SB went above and beyond to get me into my new IS 350 More

by melisa_nvs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily, Elijah, & Ezeqiuel
March 28, 2026

Hugo and the loaner lady are extremely wonderful knowadablevand consistent If you ask a question and get an answer be happy stop pushing for more words!! More

by JEFFRISHWAIN
Recommend Dealer
Yes
Employees Worked With
Hugo
March 28, 2026

Very good honest and professional service that provides peace of mind! Keep up the good work. More

by SRIVERA14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Contreras
March 28, 2026

Always professional and friendly. Service staff understands what the problem with your vehicle and has it repaired with to my satisfaction. Great group! More

by WGH34752024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
March 27, 2026

Chris takes excellent care of me. Addresses any concerns and explains everything clearly. Always pleasant and someone I trust. More

by carolle0
Recommend Dealer
Yes
Employees Worked With
Chris Williams
March 27, 2026

Juan was great. The interior detail of the car was horrible and left residue on all door panels and middle console, dashboard, etc. There was still obvious animal More

by goaskalicesb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan in Sales
...
10
...