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Ken Garff Lexus of Santa Barbara

Santa Barbara, CA

4.7
1,084 Reviews
You might expect a car company’s top priority to be cars, but not at Lexus of Santa Barbara. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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350 Hitchcock Way

Santa Barbara, CA

93105

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Showing 1,084 reviews

March 12, 2026

Very prompt, courteous , thoughtful and accommodating Took the time out of his busy schedule to explain things that actually made sense More

by Adlkee2451
Recommend Dealer
Yes
Employees Worked With
Minh
March 11, 2026

Very friendly, on time and best service I have had there in over 10 years we have had Lexus there More

by REBECCAGOEBEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Simeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2026

Everyone was very friendly and helpful. The service manager Christopher was especially nice and helpful. More

by hlymanwright
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Christopher
March 10, 2026

5 --Chris, time after time, steps up to make our service issues a pleasure to deal with at Lexus. Keep feeding him those Snickers bars because the residual flows through to his customers . More

by Wishingwellbob
Recommend Dealer
Yes
Employees Worked With
The only guy that does his job to perfection, CHRIS!!!
March 09, 2026

I didn't have to worry about a thing. Martin had everything worked out, and all I had to do was sign some paperwork and drive away. I couldn't have been easier. Thanks! More

by dpinter0
Recommend Dealer
Yes
Employees Worked With
Martin
March 09, 2026

Martin did a good job with sending the video and customer service and giving me a desire explanation of what need to be done in the future on the vehicle. More

by brandy.macias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
March 08, 2026

Helpful, fast, tidy checkout. Sales department made it a worthwhile procurement. Appreciated the speed at which the transaction was handled. Car was nicely prepared by the Deal More

by 911turbo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James, General manager and Salesperson Marizio (Spelling?)
March 07, 2026

Very knowledgeable and a joy to work with. Has a good relationship with his Co workers and with all his clients. More

by shuakr
Recommend Dealer
Yes
Employees Worked With
James porter
March 07, 2026

Great help from from your numbers guy. He helped me pick a new service warranty. More

by B_RANGER2
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ezekiel
March 06, 2026

They honor their deals at a fair price. We made an offer over the phone, receive an out the door offer sheet within an hour and close the deal as agreed later the same day. More

by Alberto Ortiz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales - Juan Valiermo
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