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Ken Garff Lexus of Santa Barbara
Santa Barbara, CA
507 Reviews
You might expect a car company’s top priority to be cars, but not at Lexus of Santa Barbara. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 AM
Sunday Closed
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Showing 507 reviews
Verified Customer
July 17, 2025
I love the service department. All of the representatives are excellent and truly think of the customer. All of the representatives are excellent and truly think of the customer. More
by OYABUN.MEYERS
July 16, 2025
Shout out to Robin, Abby and your manager. They, each showed excellent skills, friendliness & goodwill!! They, each showed excellent skills, friendliness & goodwill!! More
by Debrawest8
July 15, 2025
We just bought our third Lexus and it the team there made it easy and comfortable. Gianni and Juan were professional and personal and Robin explained all the financing and maintenance plans clearly. it easy and comfortable. Gianni and Juan were professional and personal and Robin explained all the financing and maintenance plans clearly. More
by jimtamborello85
Employees Worked With
Gianni M, Juan
July 15, 2025
Everyone was very helpful especially Abby, she was so professional & gracious - a true delight to work with - a great experience professional & gracious - a true delight to work with - a great experience More
by boylel
July 15, 2025
Honest and very knowledgeable staff, who offered us a great deal on our selection vehicle! great deal on our selection vehicle! More
by a guy
July 14, 2025
Chris Williams is absolutely the best service manager in Santa Barbara! We have been working with him for years and regardless of how bad the news is about the car, he’s understanding. His detailed explana Santa Barbara! We have been working with him for years and regardless of how bad the news is about the car, he’s understanding. His detailed explanations of complicated situations help us to understand the issue(s). Thanks Chris for your excellent customer relations. More
by PS117
Employees Worked With
Chris Williams
