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Ken Garff Lexus of Santa Barbara

Santa Barbara, CA

4.8
507 Reviews
You might expect a car company’s top priority to be cars, but not at Lexus of Santa Barbara. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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350 Hitchcock Way

Santa Barbara, CA

93105

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Showing 507 reviews

July 17, 2025

Chris Williams is the best service dept. agent I've ever worked with. Please add his name to the service dept. list. More

by marilyn6
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chris Williams
July 17, 2025

I love the service department. All of the representatives are excellent and truly think of the customer. More

by OYABUN.MEYERS
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Edward Simeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2025

Thank you for your service, great like always my family loves it, Martin did a great work More

by Pedro S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
July 16, 2025

Shout out to Robin, Abby and your manager. They, each showed excellent skills, friendliness & goodwill!! More

by Debrawest8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abby Gaetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrain Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2025

We just bought our third Lexus and it the team there made it easy and comfortable. Gianni and Juan were professional and personal and Robin explained all the financing and maintenance plans clearly. More

by jimtamborello85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gianni M, Juan
July 15, 2025

Everyone was very helpful especially Abby, she was so professional & gracious - a true delight to work with - a great experience More

by boylel
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Abby Gaetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Porter
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2025

Honest and very knowledgeable staff, who offered us a great deal on our selection vehicle! More

by a guy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ren Kitaichi
July 15, 2025

The salesman, Roi, and his Manager , Farrell as well as their finance manager, Robin were very pleasant to work with. More

by farzaddorani
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roi
July 14, 2025

Chris Williams is absolutely the best service manager in Santa Barbara! We have been working with him for years and regardless of how bad the news is about the car, he’s understanding. His detailed explana More

by PS117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams
July 14, 2025

He had great customer service skills as well as created a comfortable trusting environment. thank you. More

by NAHIBE RAMADAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Minh
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