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Ken Garff Lexus of Santa Barbara

Santa Barbara, CA

4.7
862 Reviews
You might expect a car company’s top priority to be cars, but not at Lexus of Santa Barbara. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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350 Hitchcock Way

Santa Barbara, CA

93105

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Showing 862 reviews

March 24, 2016

Bought a new car with ease Just bought myself a nice L/Certified Lexus IS 250 F-Sport from DCH Lexus. It was the most pleasant purchase I have made in years. I connected with a More

by aldomagliozzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Enge
Mar 25, 2016 -

Ken Garff Lexus of Santa Barbara responded

Wow! Thank you for the great review. What you have described is exactly the type of sales experience we strive to provide our customers everyday. At DCH Lexus of Santa Barbara, we understand buying a car is an important decision which is why we train our staff to be knowledgeable about our products. I am happy to hear Jason was of great help, and I will be sure to pass along your review to him. Enjoy your new Lexus IS 250 F-Sport!

February 02, 2016

Amazing Service and People !! I was so happy with the level of service I received from the people at Lexus of Santa Barbara. Michael Lampkin was the primary person helping me and More

by Radek123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Simeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phuong Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrain Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Yazbek, Joe Green, Steve Garcia, Michael Lampkin
Feb 05, 2016 -

Ken Garff Lexus of Santa Barbara responded

Radek, thank you so much for the great review and compliments! I am glad to hear Michael, Jeff, Steve and George surpassed your expectations. They will be happy to hear you enjoyed working with them. At Lexus of Santa Barbara, we really value our customers and strive to provide them with the best service possible. Thank you again for taking the time to write a review and please come back and see us.

February 01, 2016

An enjoyable experience We recently went shopping for a new car. Somehow we, ended up at DCH Lexus of Santa Barbara. Normally I hate car shopping, but Mr. Glauco Pergolizzi More

by Polo Ref
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glauco Pergolizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2016 -

Ken Garff Lexus of Santa Barbara responded

We appreciate the 5 star review and are so pleased you had an enjoyable car buying experience with Glauco! We will be sure to pass along your kind words about him. Thank you for choosing DCH Lexus of Santa Barbara as your dealership of choice and come back to see us soon.

January 25, 2016

Truly A Five Star Experience....Highly Recommended My wife & I were very pleased with DCH Lexus of Santa Barbara. Our car buying experience was outstanding. Thank you to Michael Lampkin, Michel Courvil More

by kosb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Courville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Flores, Michael Lampkin
Feb 01, 2016 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the 5 star review and wonderful recommendation of our dealership. It's so pleasing to hear you had an outstanding car buying experience with Michael, Michel and Tina. Enjoy your Lexus ct200h and come back to see us soon!

January 18, 2016

Smooth Purchase Process...A Class Act Glauco Pergolizzi and Tony Rucker were an accommodating team when helping my husband and I select the right car for our needs. We were not pressured More

by Cliff & Rosalyn
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Glauco Pergolizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Green, Tina Flores, Tony Rucker
Jan 25, 2016 -

Ken Garff Lexus of Santa Barbara responded

Hi Cliff and Rosalyn, thank you for the great review. We are glad Tina, Joe, and Glauco provided the quality customer service that matched the Lexus brand. Enjoy your need ES350!

January 16, 2016

Michael Lampkin is a GREAT salesman! I came to the dealership looking for my first high end car and Michael was great! I told him what I was looking for and he showed me the car that fit More

by Stassi Mari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lampkin
Jan 25, 2016 -

Ken Garff Lexus of Santa Barbara responded

Hi Stassi, Thank you for the great review. We are happy to hear Michael made your car-buying experience an easy experience. Enjoy your new Lexus!

January 14, 2016

Great Experience My wife and I visited DCH Lexus of Santa Barbara and felt as if the people really cared about our needs. We were looking for a CT Hy-bred. Although th More

by SB Buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glauco Pergolizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Garcia
Jan 15, 2016 -

Ken Garff Lexus of Santa Barbara responded

Thanks for taking the time to leave a review! We really appreciate this kind of positive feedback and hope to see you again soon here at DCH Lexus of Santa Barbara!

January 10, 2016

Michael Lampkin is a highly rated salesman. I came to the dealership to have my weekly car wash, and, as I browsed the model cars, I was approached by a very knowledgeable, and friendly salesman More

by Joanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lampkin
Jan 13, 2016 -

Ken Garff Lexus of Santa Barbara responded

Hi Joanne, Thank you for the five-star review. We are glad Michael was work so closely with you to put you in a new Lexus. We appreciate your business.

January 01, 2016

No haggling just great service A high class operation. We showed up to buy one of their used cars. Not only was it in great shape but the car was spotless, so clean. Glauco Perfoloz More

by Cattaca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Weinzimmer
Jan 13, 2016 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the great review! We are so glad Glauco was able to help find you a new vehicle and provide an enjoyable experience. We appreciate your business and hope to continue serving you in the future. Thanks again!

Jan 13, 2016 -

Ken Garff Lexus of Santa Barbara responded

Hi Cattaca, Thank you for the five-star review. We are glad Glauco Perfolozzi was able to walk you through the financing process and you had a simple car-buying experience for the entire family. Thank you for your business.

December 28, 2015

Michael Lampkin made our experience great! Michael, truly made our experience enjoyable. We were treated with such respect and enjoyed working with Michael. He defiantly works for his customers More

by skbailey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Green, Steve Garcia, Michael Lampkin
Dec 31, 2015 -

Ken Garff Lexus of Santa Barbara responded

We are happy to hear about your experience with Michael and always appreciate when customers share their experience. Enjoy your vehicle and come back soon.

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