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Ken Garff Lexus of Santa Barbara

Santa Barbara, CA

4.7
862 Reviews
You might expect a car company’s top priority to be cars, but not at Lexus of Santa Barbara. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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350 Hitchcock Way

Santa Barbara, CA

93105

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Showing 862 reviews

October 10, 2015

Excellent! Micheal Lampkin is very patient and welcoming. With his help I got my new car in a quite suitable price and he explained every detail clearly. Wheneve More

by zyycynthia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lampkin
Oct 15, 2015 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the great review! I am happy to hear Michael was able to find you a great car at a suitable price. We appreciate your business and look forward to answering any additional questions.

October 07, 2015

Very enjoyable car buying experience! Michael Lampkin, you are the best! What an experience, we appreciated your help in getting such a nice car. You were right, it was worth the drive. It More

by Gray ES 350
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Green, Steve Garcia, Michael Lampkin
Oct 15, 2015 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the 5-star review! We truly appreciate the kind words about Michael and will be sure to pass them along. We understand car buying can be a stressful process and always try to make it as enjoyable as possible. Thank you for your business, and we look forward to working with you again in the future.

October 01, 2015

Good experience great salesmen kind and helpful Glauco Pergolizzi was great from start to finish. Showed me cars and features of different models, no high pressure. Glauco shower me all the feature More

by Fifa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Green, Michael Weinzimmer
September 14, 2015

Excellent purchasing experience! I had a great time buying my dream car thanks to Michael Lempkin! Specifically, Michael actually delivered everything he promised and even more! Mich More

by Maya_the_Bee1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lampkin
Sep 14, 2015 -

Ken Garff Lexus of Santa Barbara responded

Thanks for the great review, Maya! Here at DCH Lexus of Santa Barbara the customer experience is really important to us, and we want our customers to be comfortable with the staff. It comes as no surprise to us that Michael did such an excellent job. He is always helpful, professional, and knowledgeable when dealing with customers. We'll be sure to pass along the kind words to him. Thank you again for your business!

September 14, 2015

Great Lexus NX 200t buying experience Bought new NX 200t at DCH Lexus of SB and it was a great experience. We went there thinking that we will probably not be able to make a deal but it wa More

by Kishan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Garcia, Mark White, Michael Lampkin
Sep 14, 2015 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the outstanding review, Kishan! We are so glad to hear that our dedicated staff was able to completely exceed your customer service expectations. We strive to provide an outstanding experience for our customers, and it's great to hear that we are succeeding. Thank you for recommending us to your friends and family and we look forward to seeing you again here at DCH Lexus of Santa Barbara!

September 08, 2015

First stop & only stop to get my lexus on Monday afternoon They were very professional , friendly and courtesy. We were plan to shop around , but all we stop here and drove home with a new beautiful car. They More

by Elena2015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lampkin
Sep 09, 2015 -

Ken Garff Lexus of Santa Barbara responded

Thanks for the great review Elena! We are happy to hear that we were able to assist you with your car buying experience. Come back and see us soon.

August 30, 2015

Excellent Experience!! My experience shopping for and ultimately leasing a vehicle from DCH Lexus Santa Barbara was such an excellent experience, thanks to our great sales p More

by 1HeartSB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Weinzimmer, Steve Garcia, Michael Lampkin
Aug 31, 2015 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the excellent review of our dealership. We are so proud your experiences with us at DCH Lexus of Santa Barbara was so enjoyable and hassle-free. We're glad you were pleased with the price of your Lexus as well. Thanks for the compliments and recommendations of Michael and Steve. We'll be sure to pass them along. Thanks again for your business and we look forward to seeing you soon.

August 25, 2015

Easy purchase, great salesman! I knew I wanted a used Prius and when I walked on the DCH Lexus lot, Michael Lampkin immediately offered to help. I found a great car at a great price More

by SBSue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Weinzimmer, Michael Lampkin
Aug 28, 2015 -

Ken Garff Lexus of Santa Barbara responded

Thanks for the great review of our dealership! We're glad that you enjoyed you experience with us. We pride ourselves on our staff being friendly, professional and always working with our customers towards the best possible outcome. It's great to hear that you enjoyed your interactions with Michael and that he was able to provide you with the level of customer service we hold as a standard at DCH Lexus of Santa Barbara. Thank you again for your business and enjoy your new Prius!

August 21, 2015

Best Salesman and Dealership around!! I have now purchased four Lexus RX450H from Lexus. Joe Green has been the best salesman ever to work with across all four cars. Honest, up front, co More

by CLStein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Green
Aug 21, 2015 -

Ken Garff Lexus of Santa Barbara responded

Thank you very much for leaving such a great review. It is amazing to hear that you have purchased 4 Lexus RX450H from our dealership! We are happy to hear that you trust Joe enough to work with him for all 4 purchases! Here at DCH Lexus of Santa Barbara, we always keep our customers' best interests in mind, and always treat our customers with respect and courtesy. Please let us know how we may be of further assistance to you.

August 20, 2015

No high pressure tactics It was a seamless experience from start to finish. I was comfortable with the legitimacy of the dealership's business practices and the professionali More

by Southern Coast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Weinzimmer
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