Ken Garff Lexus of Santa Barbara

I went into this dealership expecting to buy a new car but ended up just so happy I came to this dealership. I am 64 and have bought many cars but Joe Green just made it a pleasure. This is no mean Joe Gr but ended up just so happy I came to this dealership. I am 64 and have bought many cars but Joe Green just made it a pleasure. This is no mean Joe Green, he listened!!! which very few salespeople do, and then he delivered the perfect car, a great price, a fair trade-in and overall, just a great experience. I would recommend Joe to anyone looking to buy a Lexus, this is my 4th Lexus, what a combination - a great car and a great salesman. No bad mouthing the competition, no playing games on price, no haggling over the trade-in and delivering what he promised. More

I am a semi-retired professional person. I rate DCH Lexus of Santa Barbara and, especially its employee, Joe Green the highest rating possible! In early- January 2013, I had an urgent need for a good and rel of Santa Barbara and, especially its employee, Joe Green the highest rating possible! In early- January 2013, I had an urgent need for a good and reliable used vehicle after my previous car failed. Mr. Green and his colleagues structured a unique deal that met my needs in terms of costs, service and comfort ... and at relatively low profit to DCH Lexus. Perhaps more important, because it was difficult to find financing for a 10+ year old used vehicle (even with exceptionally low mileage), Mr. Green and his colleagues showed uncommon and extraordinary patience during the period that I needed to arrange for private financing. The dealership also is to be lauded for its showroom and service area amenities! The environment definitely is inviting. Kudos to Mr. Green and DCH Lexus of Santa Barbara Roulette Wm. Smith PhD More

To Edwards boss, I would like to extend a special To Edwards boss, I would like to extend a special thank you for have such an amazing employee in Edward Simeon. I am still a customer of Lexus bec To Edwards boss, I would like to extend a special thank you for have such an amazing employee in Edward Simeon. I am still a customer of Lexus because of his patients, gratitude and exceptional effort to me as a customer first. He has always been so helpful. Together with Tony (tech guy) they have done more for me with answers instead of a run around on my car that I have been dealing with since I bought it. I can not thank them, you or the SB Lexus dealership as a whole - I am looking forward to picking up my car and if anything further needs addressed SB Lexus will have my services. I wish you a safe and happy holidays. Sincerely, Dawn Luu More

We were very pleased with the service we received from everybody at this dealership, it made buying a car a good experience and we are very pleased with this vehicle. We really enjoyed working with Glauco everybody at this dealership, it made buying a car a good experience and we are very pleased with this vehicle. We really enjoyed working with Glauco. More

I never wanted to go to a dealership for service until I met the folks here at Santa Barbara Lexus. Not only are they knowledgable and experts about the cars they handle, they are also super cordial and gen met the folks here at Santa Barbara Lexus. Not only are they knowledgable and experts about the cars they handle, they are also super cordial and generous with their time and assistance. I never have had to wait for a second to be greeted and treated with information, understanding and a brand new sparkling loaner. They always call early in the day to let me know how my service is going and I've always been able to pick the car up at a reasonable hour. Recently they gifted me with a new CD player. Mine just couldn't be repaired and they did it because I had been a loyal customer. I never thought I'd be rewarded to going to a place I already appreciated. Edward and Judy made me feel right at home and I know if and when I need a new car (Mine has 130,000 and is going strong) they'll guide me into just the right deal. More

I cannot say enough positive comments about my non-pressured experience buying my first Lexus in Santa Barbara. From the test drive with my most knowledgeable sales rep, Glauco Pergolizzi, to meet non-pressured experience buying my first Lexus in Santa Barbara. From the test drive with my most knowledgeable sales rep, Glauco Pergolizzi, to meeting professional and caring Sally Smeed, the dealership's manager, to doing the financing with Court Conaway, who explained all the documents patiently and clearly, and finally getting follow-up service with the utmost care from Danny Ambriz, my incredible service manager. Ron Goodwin, the sales manager, was also extremely helpful giving me excellent follow-up service. I received a very fair trade-in value for my Toyota minivan from Sally Smeed. I literally left my old van at the dealership and drove off with my certified used Lexus RX 350 the same day. Glauco Pergolizzi took the time to help me clean out my old van of all my many personal possessions, while my new Lexus was getting prepared for me to drive home. Going back to Lexus for service or for free car washes is like seeing old friends! Everyone is genuinely happy to see you again and happy to give you great service. There is a strong sense of pride and professionalism in treating the customer right. They bend over backwards to make your experience at Lexus consistently a memorable one. They offer free manicures and massages while you wait for your car. There are warm chocolate chip cookies, yummy snacks, gourmet coffee, cold drinks, fresh flowers, and a flat screen TV with comfy leather chairs. You'll never want to leave this homey first class dealership! More