Back

DCH Lexus of Santa Barbara - Service Center

Santa Barbara, CA

4.9
147 Reviews

147 Reviews of DCH Lexus of Santa Barbara - Service Center

Sort by
July 07, 2025

Dear Ken, I have already filled out two reviews. Isn't that enough? Martin was very helpful and I look forward to coming back on the 15th to get the CarPlay figured out on my 2024 NX 350h More

by KCP412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Alvarado
July 06, 2025

My experiences was great. I had an appointment. I had only had to wait five minutes. My car was done on a timely manner. Everything went smoothly. More

by MOMEZZETTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Minh
July 05, 2025

I want to thank Christopher Williams and Cynthia Martinez Service Manager. They made a wrong that was done at the dealership a right. These two individuals are the only reason I am still bringing my car back More

by redvett1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams and Cynthia Martinez
July 05, 2025

Martín is professional and friendly. The car was returned very clean which is a bonus! More

by jgz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
July 05, 2025

Easy to get an appt. Easy to work with. On time. Good work. Chris my service rep was the best. More

by k.posenaer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams
July 05, 2025

The service at Santa Barbara Lexus has always been fantastic. Chris and his colleagues always seem to get me in when needed, and are so accommodating. More

by RESEARCHGRP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2025

Thanks to the fantastic team at Santa Barbara Lexus for another great service experience. Great people, keeping great cars going as if they were just out of the factory. More

by DAVIDWGC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams, Cynthia Martinez, Nicole Tidd
July 02, 2025

The service team is very friendly and professional. They are also very knowledgeable. and they follow up on questions. More

by nazihchibbani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo, Nicole
July 02, 2025

The service team is very friendly and very knowledgeable. It's easy to schedule and appointment, onsite, or online. But the AI assistance for scheduling is not accurate. More

by nazihchibbani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo, Nicole
July 02, 2025

Martin was very friendly and always attentive. Although he didn’t offer any amenities. Great customer service. More

by jjvazquezg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
1
...