DCH Lexus of Santa Barbara - Service Center

I appreciate the short wait and the ability to get me a ride to work. Jimi was professional and respectful of my time. I didn’t get a notice when my vehicle was done and had to check in myself. That wou ride to work. Jimi was professional and respectful of my time. I didn’t get a notice when my vehicle was done and had to check in myself. That would be the only negative. But then, a ride was sent to my workplace on the time we agreed. Very efficient for a service team. Good customer service training. More

Great service, and great service writer Chris, Got car back as promised and all explained as well as car was cleaned. They never disappoint customers. back as promised and all explained as well as car was cleaned. They never disappoint customers. More

Dealership lost all data for recommended repairs in my car from a diagnostic I paid for. car from a diagnostic I paid for. More

Always very professional and knowledgeable, kind and courteous. Hugo the Service Advisor, was very attentive to my requests. courteous. Hugo the Service Advisor, was very attentive to my requests. More

Great service. They made everything very easy and my car was returned clean as a whistle They made everything very easy and my car was returned clean as a whistle More

Working with Jimi Tu has been a wonderful experience. He is always courteous, helpful, knowledgeable and smart. I truly appreciate working with Jimi, and I’m happy with the work the mechanics have perf He is always courteous, helpful, knowledgeable and smart. I truly appreciate working with Jimi, and I’m happy with the work the mechanics have performed. I have an older 2006 330RX SUV. I do my best to take good care of it. More

I was pleased to have been greeted right away. My car was taken to the garage for servicing and I waited in the lounge area. Martin was very nice and kept me informed how things were going. As alw My car was taken to the garage for servicing and I waited in the lounge area. Martin was very nice and kept me informed how things were going. As always. I am very happy with Santa Barbara Lexus service. More

The staff is very efficient & incredibly kind. They were able to fix my car promptly. They were able to fix my car promptly. More

Friendly and courteous staff to work with and it’s easy to navigate in Santa Barbara. to navigate in Santa Barbara. More

The young man I worked with the day of . my service was very cordial, knowledgeable, and efficient. my service was very cordial, knowledgeable, and efficient. More