DCH Lexus of Santa Barbara - Service Center

Great Service Department! Mr. Pham was more than helpful, which is customary for him; as this has been my experience every time I have brought my vehicle to him. I greatly app Mr. Pham was more than helpful, which is customary for him; as this has been my experience every time I have brought my vehicle to him. I greatly appreciate his professionalism, kindness, and knowledge towards Lexus and it's products. Whereas, I have a choice to service my vehicle at a dealership closer to home, I don't mind driving an extra 50-miles to work with Phuong Pham; as I know my vehicle will always been in good hands with him! Mr. Pham is a true asset to Lexus of Santa Barbara, and has always taken excellent care of my needs when called upon! More

On top of it DCH Lexus of Santa Barbara is the best dealership I have ever worked with. They are fast, efficient and friendly. I just came in for a routine servi DCH Lexus of Santa Barbara is the best dealership I have ever worked with. They are fast, efficient and friendly. I just came in for a routine service and mentioned that the automatic door unlock was not working well. They diagnosed the problem and also discovered a clicking noise with the air conditioner that were warranty covered. Edward Simeon got the pre-approvals necessary, got me a loaner car and accommodated my schedule. Top notch. More

25,000 Mile Service - Lexus RX 450h Phuong is very helpful and delivers what he promises. Service was completed ahead of the time estimate and slightly under the $ estimate. The car was Phuong is very helpful and delivers what he promises. Service was completed ahead of the time estimate and slightly under the $ estimate. The car was returned clean and I very much appreciated the use of a loner car. More

Received 45,000 mile service on our 2013 Lexus Rs350. Service was provided within the time period given, and within the cost estimate given at check-in. We waited for the service in the customer lobby w Service was provided within the time period given, and within the cost estimate given at check-in. We waited for the service in the customer lobby which is set up to provide a comfortable waiting area. More

Timely and Prompt Service Service was performed on time, completed within the estimated time. Isaiah was very friendly and professional and especially prompt. The shuttle servi Service was performed on time, completed within the estimated time. Isaiah was very friendly and professional and especially prompt. The shuttle service is also prompt and very helpful. There is virtually no wait time to service your vehicle. Car is returned washed and clean. No problems and no hassles. 5 star rating. More

excellent service As usual the best service team in town .Love to work with Ed Simeon excellent person to work with .He called me when the car was ready I have been w As usual the best service team in town .Love to work with Ed Simeon excellent person to work with .He called me when the car was ready I have been working with him for long time and will only deal with him More

Great Service Experience Efrain went out of his way to make sure my service went smoothly and made sure I had a loaner so I wasn't stranded. When I came to pick my car up he Efrain went out of his way to make sure my service went smoothly and made sure I had a loaner so I wasn't stranded. When I came to pick my car up he washed my car himself when he heard I was running late to a meeting. Five stars, no doubt. More

Great Serv Would recommend DCH Lexus for all of your Lexus automotive needs. Great people and service. They were able to fit my service in with my busy schedule. Would recommend DCH Lexus for all of your Lexus automotive needs. Great people and service. They were able to fit my service in with my busy schedule. Picked up and dropped off my car. More

Satisfied customer This is the second time Edward helped us. First was with a recall on my LX470 and then with this unexpected repair when we were on holiday. Edward arr This is the second time Edward helped us. First was with a recall on my LX470 and then with this unexpected repair when we were on holiday. Edward arranged everything including a rental car which made it possible to keep an appointment we had in SLO. I believe he went above and beyond what was expected. More

60K service Phuong provided A+ service, from the time I dropped off my car to when I picked it up. He was courteous, professional, timely and informative. He wo Phuong provided A+ service, from the time I dropped off my car to when I picked it up. He was courteous, professional, timely and informative. He worked with me on the cost of the service. In my opinion, he is an excellent representative of the Lexus dealership. More