Mercedes-Benz of Salt Lake City - Service Center

Great service. The service representative kept me informed throughout the day. He has always been knowledgeable and kind. It is a pleasure to have him help me. The service representative kept me informed throughout the day. He has always been knowledgeable and kind. It is a pleasure to have him help me. More

The service was done on time as promised, and I was kept informed throughout the process informed throughout the process More

Vivian was very helpful and courteous when I dropped of and picking up my vehicle. and picking up my vehicle. More

The Service Team was polite, efficient and helpful from the telephone to check-in and check-out. The waiting room was very pleasant and the donut was delicious. the telephone to check-in and check-out. The waiting room was very pleasant and the donut was delicious. More

Dallas was so helpful in ordering a part and maintaining notification with me until the part was received and the repair completed. notification with me until the part was received and the repair completed. More

The Ken Garff dealership is generally very supportive of my car issues. I think the difference between the part & the labor is pretty significant. I understand, but possibly make it more amenable. Toni, by my car issues. I think the difference between the part & the labor is pretty significant. I understand, but possibly make it more amenable. Toni, by the way is great!!!! More

Service very quick. Staff great; Vivian did a super job and steered new employee to give me excellent service Staff great; Vivian did a super job and steered new employee to give me excellent service More

See my ratings on various parts of services. There is no place in your questionnaire for me to indicate that the model of my car is E350 blu tech. This model is not one of the alternatives provi There is no place in your questionnaire for me to indicate that the model of my car is E350 blu tech. This model is not one of the alternatives provided. I selected the nearest model from your list, but I have no idea if this is correct. More

The best dealership. Customer service and sales are amazing. I am a back customer and I will continuo to be. I am very satisfied with my new Mercedes and I do recommend y Customer service and sales are amazing. I am a back customer and I will continuo to be. I am very satisfied with my new Mercedes and I do recommend you to come to this location. Kenzie from Sales and Rossi from Financial, they are the best ❤️ More

I had a great experience… Dallas did a great job of explaining the situation with my tire needs and took care of things quickly… explaining the situation with my tire needs and took care of things quickly… More