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Ken Garff Toyota Of The Desert

Cathedral City, CA

3.9
192 Reviews

68-105 Kyle Rd

Cathedral City, CA

92234

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Showing 192 reviews

March 27, 2021

Awful experience after the sale. During the buying process they treat u great n promise the world. Afterwards though if u need something like the work promised on a do bill. Give you the runaround and More

by Greenchile22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew sullivan
Apr 12, 2021 -

Ken Garff Toyota Of The Desert responded

Hi there, Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to see that we did not meet your expectations when you visited our location. Our team is reviewing your experience to look for opportunities to make things right and improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Thank you. General Manager Anthony Caridi anthonyc@kengarff.com

February 08, 2021

I had a great experience with Toyota of the Desert. Everyone was very knowledgeable and professional. Thank you to Oscar and Andrew. Pricing was very fair. More

by rarawson41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar, Andrew
February 02, 2021

I would like to give this dealership a good review but I can't although when I purchased my car here in August 2020 the people that had worked with me were great. It is that there is zero follow-up afterwar More

by stefenshady
Customer Service
Recommend Dealer
No
Employees Worked With
Jerry Rushing in Sales, Steve in Finance, Sandi Delic - Sales Manager
December 16, 2020

Very friendly and helpful! I’ll continue business with them and with the salesman Victor. Was a great experience and they have all my future business. More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor
December 09, 2020

Decided to purchase my lease and had a very easy time doing so. Everyone was super helpful... until it came time to get my plates. I have been trying for more than 2 months to get ANY information on it a More

by Arthur
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony, Alex
October 23, 2020

Gilbert Rios was very helpful,efficient and understanding when I could not complete the service I needed in August because I had to leave the desert for a month. He ordered the part and had it held in the pa More

by lois
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gilbert Rios
October 12, 2020

Very nice dealership! Everything is clean and I was able Very nice dealership! Everything is clean and I was able to find good quiet seating areas to talk with my family about our decision. Really loved the More

by Klvnnelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffery Martin (sales), Victor ( finance) and Mariposa (big boss) all were amazing!
October 12, 2020

Very pleasant non pressures visit. Victor was a kind person that with an attitude of helpfulness. The other Victor assisted in the final paperwork. Was kind and helpful. More

by psbays
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor # 1, Victor # 2
October 07, 2020

Excellent service and caring - worked really hard to accommodate my needs. Efficient , professional , caring and knowledgable. Documentation was extremely well handled and explained patiently and prof More

by Satisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandi - Sean - Steve Carmine Pestina
September 04, 2020

BE CAREFUL!! When staff stands you up for an appointment they refuse to provide the General Manager's name and contact info. NO ACCOUNTABILITY - except a negative review. I-10 Toyota in Indio is much easier More

by Going to I-10 Toyota!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mariposa Maciel
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