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Ken Garff West Coast Toyota

Long Beach, CA

4.5
189 Reviews

3399 E Willow St

Long Beach, CA

90806

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Showing 189 reviews

May 21, 2022

Sandra Mejia is the best, I would recommend her to everyone I know. Go see her. More

by Makmaddies
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Mejia
February 08, 2022

The dealership is well organized and clean. The people who help me were very understanding, friendly and helpful. They made my deal happen and was very satisfied with my purchase. More

by Franciscoguillen21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan, Lyn, and Steph, Ralph Colon
January 16, 2022

The personnel at West Coast Toyota Long Beach are everything you’d want in terms of customer service. Everyone was warm and inviting. Dianne, Stephny and Mac (the new kid from NY). He’s only been wit More

by Mxsteel1933
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianne, Stephny, Mac
January 03, 2022

They were professional and proficient and it was a good experience buying a car. Thanks More

by don.chupik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Lewis and Francisco Mejia
November 11, 2021

I was finally given the vehicle I wanted and needed. There was no pressure and the sales rep was open, honest and made it all happen in a short period of time. More

by Bundersonbobby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Colon
November 11, 2021

Great place to purchase a vehicle, Abdul was outstanding and stephy in finance made the process painless. Highly recommend both More

by rvcalder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephy Li, Ralph Colon
August 28, 2021

Very friendly and upfront fast helpful clean place nice people More

by marciefrancesconi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Ralph Colon
June 27, 2021

Dianne and MÄ“gan deserves morethan 5 stars! They took really good care of me and my car purchase could not be any better! They will be my go to guy now for my vehicle purchases in the future! More

by Arnel_31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianne Whitmire, Megan Lacroix
March 28, 2021

STAY AWAY FROM WEST COAST TOYOTA, LONG BEACH!!!I was STAY AWAY FROM WEST COAST TOYOTA, LONG BEACH!!! I was working with Stephany Contreras and she never returned my calls or replied to my emails. More

by TV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephany Contreras
Apr 12, 2021 -

Ken Garff West Coast Toyota responded

Hello, Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Thank you! General Manager Mike Seltzer michaels@westcoasttoyotalb.com

March 08, 2021

Best experience at a dealership ever. I always hated going to the dealership to get a new car. Always felt pressured and not really heard on what it is I wanted or get a payment I could work with. Look More

by Uunzueta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe, Ralph Colon
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