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Ken Garff West Coast Toyota

Long Beach, CA

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193 Reviews
Call Dealership (562) 733-5745

3399 E Willow St

Long Beach, CA

90806

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Showing 14 service reviews

May 04, 2026

Everyone who works for Toyota in Long Beach are great very professional and kind and I appreciate how I am treated with alot of respect. More

by jackiebolgna39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know any names
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February 01, 2026

I have been getting great maintenance and service my Advisor Jay has always been professional and knowledgeable. More

by etaketani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Paygong
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October 31, 2025

I was easily able to book a service appointment online and when I arrived I was immediately met by and helped. My car was ready close to when the estimated time. Everyone I spoke to was very friendly and More

by lsquimby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Colon
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June 19, 2025

The dealership was good! Everything worked out fine. I was glad to go there. Thanks. More

by derrick.batiste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie
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September 11, 2023

Rafa was very friendly and helpful. The only glich was that the job went over the window of 8am to noon. More

by rapsters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Colon
Report | Print
August 02, 2023

I take my car for service at this dealer and they are super friendly and professionals. Specially George Escobar! More

by xiomara_usa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Escobar
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April 19, 2023

Excellent service from the moment of arrival through departure. Will go back again for service. More

by Danieldreese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Cervantes
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March 25, 2023

Every time I have my car serviced at West Coast Toyota they are always highly efficient and treat me extremely well. I especially LOVE how they always arrange a free Uber ride home for me. More

by AnitaC64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ong- ?, Ralph Colon
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March 25, 2023

Everything was done really fast will be back next month for sure .thank you service was great . More

by raidersg
Recommend Dealer
Yes
Employees Worked With
Jorge
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July 07, 2019

Timing Chain Cover Leak Brought 2012 Prius C in for multi-point inspection prior to warranty expiration. Report came back clean. Upon my own inspection found windshield wiper More

by ctwoscan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
Report | Print
Jul 10, 2019 -

Ken Garff West Coast Toyota responded

Hi, we are very sorry that your visits to our service department have not been what y=expected them to. We really do our best here every day to give our customers top quality service and care to both the customer and their vehicle. Please email me at ralphc@westcoasttoyotalb.com as soon as you are able and we can talk further about your situation and what I can to do help you out, thank you. – Ralph Colon, General Manager

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