Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Ken Grody Ford #1 Orange County Ford Dealer - Service Center
Buena Park, CA
124 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
124 Reviews of Ken Grody Ford #1 Orange County Ford Dealer - Service Center
Sort by
July 29, 2025
After waiting for 30 days I have no answer about my car service so I went to see costumer service in person, so he told me wait for a 30 more days, two weeks they call me for service to an other dealer, a service so I went to see costumer service in person, so he told me wait for a 30 more days, two weeks they call me for service to an other dealer, after a week finally I get my car back i don't recommend any ford dealer in O C More
by Luis
Employees Worked With
Diana valenzuela
July 26, 2025
Excellent service I really appreciate how nice and polite is Raul , thank you so much for your help Raul polite is Raul , thank you so much for your help Raul More
by ireneml05
Employees Worked With
July 14, 2025
Very friendly & attentive. They serviced my vehicle in a timely manner. I also had questions for the features of my vehicle & was helpful to anser my question. I requested a They serviced my vehicle in a timely manner. I also had questions for the features of my vehicle & was helpful to anser my question. I requested a driver to pick me up and he was really sweet. More
by Kbarro
Employees Worked With
Mario
July 09, 2025
Service Advisor Raul Rodrigues is the #1 best. If he went somewhere else, I’d follow. If he went somewhere else, I’d follow. More
by atagypsy
Employees Worked With
July 03, 2025
I been dealing with Raul Rodriquez for years he has given me and my wife excellent service I would not trade him for anyone else, me and my wife excellent service I would not trade him for anyone else, More
by gemini5311
Employees Worked With
June 26, 2025
Even though Ken Gordy is not the closest Ford dealer to my house, it’s the best! After being to 2 others, I will not go any other place except here. They are quick, thorough, clean, great customer service my house, it’s the best! After being to 2 others, I will not go any other place except here. They are quick, thorough, clean, great customer service and honest. Service Rep Mario is the absolute best. He’s one of the reasons I will continue to come back. I found Ken Grody a couple years ago on a Saturday when I needed a new battery replaced and nobody else could help that I called. I called, Mario was the rep and I have been going there for my service and anything needed since. More
by Lhart20
Employees Worked With
Mario Santana
April 13, 2025
We leave our Maverick for maintenance and Raul was very help full with the appointment, and they offer us deliver our car to our house after finish, that's great!!!, Thanks' to Steve and Alex for deliver help full with the appointment, and they offer us deliver our car to our house after finish, that's great!!!, Thanks' to Steve and Alex for deliver our car. Very good service and on time More
by Arturo
February 13, 2025
They took 5 hours to get my car ready even with an appointment. They did not order the right part for my car so I had to wait for them to go get it appointment. They did not order the right part for my car so I had to wait for them to go get it More
by juanaclaudia1970
Employees Worked With
Don't remember
December 30, 2024
Great experience! Always professional. New customer service option of having my car delivered to me after the service was awesome! Always professional. New customer service option of having my car delivered to me after the service was awesome! More
by Rci333
Employees Worked With
