Ken Grody Ford #1 Orange County Ford Dealer - Service Center
Buena Park, CA
124 Reviews of Ken Grody Ford #1 Orange County Ford Dealer - Service Center
After waiting for 30 days I have no answer about my car service so I went to see costumer service in person, so he told me wait for a 30 more days, two weeks they call me for service to an other dealer, a service so I went to see costumer service in person, so he told me wait for a 30 more days, two weeks they call me for service to an other dealer, after a week finally I get my car back i don't recommend any ford dealer in O C More
Excellent service I really appreciate how nice and polite is Raul , thank you so much for your help Raul polite is Raul , thank you so much for your help Raul More
Very friendly & attentive. They serviced my vehicle in a timely manner. I also had questions for the features of my vehicle & was helpful to anser my question. I requested a They serviced my vehicle in a timely manner. I also had questions for the features of my vehicle & was helpful to anser my question. I requested a driver to pick me up and he was really sweet. More
Service Advisor Raul Rodrigues is the #1 best. If he went somewhere else, I’d follow. If he went somewhere else, I’d follow. More
I been dealing with Raul Rodriquez for years he has given me and my wife excellent service I would not trade him for anyone else, me and my wife excellent service I would not trade him for anyone else, More
Even though Ken Gordy is not the closest Ford dealer to my house, it’s the best! After being to 2 others, I will not go any other place except here. They are quick, thorough, clean, great customer service my house, it’s the best! After being to 2 others, I will not go any other place except here. They are quick, thorough, clean, great customer service and honest. Service Rep Mario is the absolute best. He’s one of the reasons I will continue to come back. I found Ken Grody a couple years ago on a Saturday when I needed a new battery replaced and nobody else could help that I called. I called, Mario was the rep and I have been going there for my service and anything needed since. More
We leave our Maverick for maintenance and Raul was very help full with the appointment, and they offer us deliver our car to our house after finish, that's great!!!, Thanks' to Steve and Alex for deliver help full with the appointment, and they offer us deliver our car to our house after finish, that's great!!!, Thanks' to Steve and Alex for deliver our car. Very good service and on time More
They took 5 hours to get my car ready even with an appointment. They did not order the right part for my car so I had to wait for them to go get it appointment. They did not order the right part for my car so I had to wait for them to go get it More
Great experience! Always professional. New customer service option of having my car delivered to me after the service was awesome! Always professional. New customer service option of having my car delivered to me after the service was awesome! More