Ken Grody Ford #1 Orange County Ford Dealer - Service Center

Thank you Ismael for excellent service getting my warranty work done and replacing my battery warranty work done and replacing my battery More

Prompt. Place has knowledgeable employees. Appointment time was as scheduled. Service was thorough. Finalizing the paperwork was fast. My vehicle was returned promptly. It's all good. time was as scheduled. Service was thorough. Finalizing the paperwork was fast. My vehicle was returned promptly. It's all good. More

Fast reliable and professional easy to understand when explaining and also great communication skills and well understanding of helping with scheduling appointments very flexible considering the situation explaining and also great communication skills and well understanding of helping with scheduling appointments very flexible considering the situation we're having More

Raul Rodriguez gives top notch customer service. Always answers phone or calls right back and schedules an appointment right away at a time that’s at my convenience. answers phone or calls right back and schedules an appointment right away at a time that’s at my convenience. More

I was first in line for the service department for an oil change on my truck. I did not have an appointment but was able to have the service in a reasonable amount of time. change on my truck. I did not have an appointment but was able to have the service in a reasonable amount of time. More

I will always have my truck serviced at Ken Grody Ford dealership because they are friendly, helpful & professional. They really care about their customers needs!! dealership because they are friendly, helpful & professional. They really care about their customers needs!! More

Thank you Annette. I want to thank everyone who helped me out at KG. I finally saw some Professionalism at this dealership.I look am happy with my new service team me out at KG. I finally saw some Professionalism at this dealership.I look am happy with my new service team More

Tim’s great, just told a friywho has a all dorsal abs has a new F-250 to use you guys for service, he’s having all sorts of problems with Villa Ford a new F-250 to use you guys for service, he’s having all sorts of problems with Villa Ford More

I was not happy when the service guy told me pete was gone he could not give me a quote on a oil pan so I will find somewhere else plus I told him I work and was never offered a lower price rent a car i gone he could not give me a quote on a oil pan so I will find somewhere else plus I told him I work and was never offered a lower price rent a car if your gonna keep my car for days More

Very customer friendly. Even under construction, staff was willing on their game. Will recommend this business to everyone I know. Very impressed with the staff was willing on their game. Will recommend this business to everyone I know. Very impressed with the staff More