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Ken Grody Ford #1 Orange County Ford Dealer - Service Center

Buena Park, CA

4.6
122 Reviews

122 Reviews of Ken Grody Ford #1 Orange County Ford Dealer - Service Center

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September 16, 2021

Thank you Ismael for excellent service getting my warranty work done and replacing my battery More

by Meedndez718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael
September 07, 2021

Prompt. Place has knowledgeable employees. Appointment time was as scheduled. Service was thorough. Finalizing the paperwork was fast. My vehicle was returned promptly. It's all good. More

by Dutch324196
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Romanoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Pina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Prete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Baek
September 04, 2021

Fast reliable and professional easy to understand when explaining and also great communication skills and well understanding of helping with scheduling appointments very flexible considering the situation More

by Rafaeljonjon28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2021

Raul Rodriguez gives top notch customer service. Always answers phone or calls right back and schedules an appointment right away at a time that’s at my convenience. More

by Luvmy2doggies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2021

I was first in line for the service department for an oil change on my truck. I did not have an appointment but was able to have the service in a reasonable amount of time. More

by Dgarcia71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Prete
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2021

I will always have my truck serviced at Ken Grody Ford dealership because they are friendly, helpful & professional. They really care about their customers needs!! More

by Markestrada317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Prete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ismael Rodriguez
July 16, 2021

Thank you Annette. I want to thank everyone who helped me out at KG. I finally saw some Professionalism at this dealership.I look am happy with my new service team More

by eric200936
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Romanoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2021

Tim’s great, just told a friywho has a all dorsal abs has a new F-250 to use you guys for service, he’s having all sorts of problems with Villa Ford More

by RonNoel1
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Tim Prete
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2021

I was not happy when the service guy told me pete was gone he could not give me a quote on a oil pan so I will find somewhere else plus I told him I work and was never offered a lower price rent a car i More

by clee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Prete
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2021

Very customer friendly. Even under construction, staff was willing on their game. Will recommend this business to everyone I know. Very impressed with the staff More

by barandaemily97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Prete
5.0
This rating includes all reviews, with more weight given to recent reviews.
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