
Ken Grody Ford Inland Empire
Redlands, CA
Filter Reviews by Keyword
By Type
Showing 140 reviews
Great experience at Redlands Ford. Caught the bus there to look at the car I saw online and thought I would be catching the bus home; however, thanks to the excellent service at Redlands Ford, I now drive to look at the car I saw online and thought I would be catching the bus home; however, thanks to the excellent service at Redlands Ford, I now drive a Ford Escape (the exact vehicle I wanted). Great and Awesome experience!!! Thanks a million!!!!! More
Our 2012 Focus was ordered on line. We were put in touch with Robyn who kept us posted regarding manufacture and shipping. She helped resolve a potential problem with the cold weather option. Robyn did an with Robyn who kept us posted regarding manufacture and shipping. She helped resolve a potential problem with the cold weather option. Robyn did an excellent job of orienting us to the operation of the car at delivery. More
Absolutely a wonderful experience. I got a great car for a great deal. Everyone was a pleasure to deal with especially Lex Weerasinghe. I went to other dealerships in my search for a car and this was the a great deal. Everyone was a pleasure to deal with especially Lex Weerasinghe. I went to other dealerships in my search for a car and this was the best in all aspects. What i especially appreciateed was that i felt no pressure from anyone. More
Anthony is a wonderful car salesman. He was very knowledgeable and patient. There was no pressure to buy my new Fusion. He responded to my e-mails promptly, and he took the time to call me to establ knowledgeable and patient. There was no pressure to buy my new Fusion. He responded to my e-mails promptly, and he took the time to call me to establish personal contact the first day of my e-mailing. I would recommend this dealership based on my experience with purshing my new Ford. Launa Kennedy More
Wrong mileage on sales contract with deceptive explanation (found that it was wrong a couple months after sale). Sales person not knowledgeable about car (told me car had features that Ford does explanation (found that it was wrong a couple months after sale). Sales person not knowledgeable about car (told me car had features that Ford does not offer on any Ford cars). Very rude customer service. Tried to renege on written price quote. DO NOT BUY FROM THEM, it is worth the extra money to go somewhere else. More
All the guys over at Redlands Ford are amazing. This was my daughters very first car and she is so in love with her 2011 Fiesta. When she out grows this one you can bet she will return to Redlands. If anyon my daughters very first car and she is so in love with her 2011 Fiesta. When she out grows this one you can bet she will return to Redlands. If anyone I know is looking for a new or used car I will send them this way. More
I was looking for a 2010 Ford Edge and contacted Redlands Ford via the internet. I received an immediate reply from Beth in internet sales, and she E-mailed me the window sticker of the car with the price. Ford via the internet. I received an immediate reply from Beth in internet sales, and she E-mailed me the window sticker of the car with the price. Beth was great about keeping in contact with me every step of the way via phone and E-mail. I was offered a great deal, and never felt pressured to buy. Thanks Beth for all your help! More
It was a good dealership freindly staff. they had the new car i wanted. They gave good customer service They had a good price. They were good quality work. The overall experince was goood. The only thing bad car i wanted. They gave good customer service They had a good price. They were good quality work. The overall experince was goood. The only thing bad is ask a custom to do a review is a bad thing . Ford should pay customer for they reviews. Any kind of request to a customer should at a cost to a profit company. More
The salesman was professional and it didn't seem like trying to deceive in any way. The highlight was the salesperson calling back two days later to tell me that he was mailing the extra key. I was dis trying to deceive in any way. The highlight was the salesperson calling back two days later to tell me that he was mailing the extra key. I was disapponted they only had one key. I was ready complain to Ford Motor Co. Before I made the call, he phoned me. I recommend to others, even from far away. It should worth the drive to Redlands, CA. More
The internet sales department of Redlands Ford is the best. Their attention to your needs and desires is all they care about. I inquired at another local Ford dealer but never got a price quote, just inq best. Their attention to your needs and desires is all they care about. I inquired at another local Ford dealer but never got a price quote, just inquiries about what are you looking for. I won't mention their name but the Sunrise from that location is nothing compared to Redlands Ford. No BS, no haggling, just plan down home dealing without the pressure and I not only got the vehicle I wanted but didn't feel like I got screwed. They have my repeat business in the future. Thanks Anthony, Beth and Robyn. More