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Ken Grody Ford Inland Empire

Redlands, CA

4.4
140 Reviews
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1121 W Colton Ave

Redlands, CA

92374

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Showing 140 reviews

March 10, 2024

Chris & Mike helped me out and they were the best! !! They made it happen ! Everyone in this dealership were very welcoming:) by far the bast experience buying a car! More

by Jimena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
March 06, 2024

Great Team & Excellent Service, Hardworking to Make the deal work to sell & help me convince my wife. More

by annecorey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Norman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2024

I purchased my vehicle in June of 23 and have been so happy with the service Department Kevin is the best Always so attentive to my needs and makes sure my car gets everything it needs in a timely ma More

by dmpeloquin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Norman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin *****
November 16, 2023

They're sales guy was great but they're finance guy is a liar, cheat, & provided horrible service! I'll never purchase a car from them again! More

by victor.magana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Aaron Norman
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2023

I have a 2021 Ford Expedition and it is stalling/ losing power when I accelerate. I have tried to call the dealerships service department four times today. I've called four times today. The first time I cal More

by Shesparklez3131
Recommend Dealer
No
Employees Worked With
No one helped me
March 16, 2023

After several months during the FORD BRONCO issues, i have been following up several times trying to ascertain information from the dealer and the FORD manufacturer about the orders and trim levels. In More

by pdonn
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Rene & Chris Rivas
April 06, 2022

STAY AWAY FROM THIS STEALERSHIP! !! They tried to RIP ME OFF! 3-21-22. with buying a new engine?? problem was a blown HEAD GASKET. If there techs ??? and i use that phrase loose More

by Cliff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert torres
Apr 11, 2022 -

Cliff responded

None needed! they had there chance.

March 03, 2022

On December 5th 2021, I purchased an F-150 5. 11 edition truck from the Ken Grody Ford dealership in Redlands. The next day the check engine light appeared and I returned it to the dealership. Whe More

by Viuniquec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
August 31, 2021

If your looking for good services don't use Ken Gurdy. They have horrible customer service!!! Tried buying from them and they never got back to me should had known service department would be just as bad More

by Upset customer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Talked to to many
February 02, 2021

I bought my 2019 Ford Ranger a few days ago in one of the MOST PAINLESS FASHION. Rene Mancia made it possible. All transaction was done remotely and finally after all the finalization of my paper work. Ren More

by dominicjoe2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RENE MANCIA
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