Ken Grody Ford Inland Empire

Good communication in letting me know what’s going on All employees acknowledge you instead of ignoring because they are too busy. One upsetting thing that happened was when I picked up my explorer when All employees acknowledge you instead of ignoring because they are too busy. One upsetting thing that happened was when I picked up my explorer when finished. The mechanics had pushed the a/c buttons and messes up my cold Air It took me a while to get the hot air to stop blowing and find out what was wrong. I thought it was broken More

Service Helped with my answers and my recall thank you I would definently return back Was very friendly and was told a diferent pay when i picked my truck Helped with my answers and my recall thank you I would definently return back Was very friendly and was told a diferent pay when i picked my truck up and they fixed it right away to the pay that i was told at first for my oil change More

Dreamy So my wife went in the dealership looking for the truck of her dreams. Darrell was her salesmen, , he met all he expectations of options she wanted on So my wife went in the dealership looking for the truck of her dreams. Darrell was her salesmen, , he met all he expectations of options she wanted on the truck. All the way down to the color. It was fast and super pleasant. That in fact I will be purchasing my next vehicle from this dealership. I got the best deal in town. More

Explorer Purchase From the moment I stepped on the lot to the time I left I was treated very well. An excellent price was given for trade in and new Explorer. Dealer wa From the moment I stepped on the lot to the time I left I was treated very well. An excellent price was given for trade in and new Explorer. Dealer was honest about price and incentives. More

Redlands Ford Rocks! My experience with Redlands Ford was easy and fast and the overall experience was friendly and professional. I will let all my friends and family know My experience with Redlands Ford was easy and fast and the overall experience was friendly and professional. I will let all my friends and family know to visit Redlands Ford for future auto purchases. More

Amazing Redlands Ford made my experience buying a car easy, convenient, and fast. The best service I have ever had buying a car. Thank you Jay. Redlands Ford made my experience buying a car easy, convenient, and fast. The best service I have ever had buying a car. Thank you Jay. More

best experience The best experience I have ever had buying a vehicle, from the person that answersrhe phone to the salesman. To the finance person to the lot people. The best experience I have ever had buying a vehicle, from the person that answersrhe phone to the salesman. To the finance person to the lot people. The best. More

Positive, helpful. I have dealt with many dealerships I found them honest and when I bought my car it wasn't a high pressure service has been good I have dealt with many dealerships I found them honest and when I bought my car it wasn't a high pressure service has been good More

Not happy with service to solve fuel use excess. At 55,000 miles on my 2013 F150, which I purchased new, my turbo went out. Ford motor company came through and replaced it at no cost. After Redland At 55,000 miles on my 2013 F150, which I purchased new, my turbo went out. Ford motor company came through and replaced it at no cost. After Redlands Ford finished the work and I picked it up it ran fine, but the fuel economy went from daily averaging 17 to 19 miles per gal to 13 to 15. I then developed a series of problems which required several visits and a couple of years of paying for repairs and no help with the gas mileage, I decided to just have the fuel economy checked. On 10/24/18 it cost me $124.95 for the tech to gave me a run around talking about two trip meters I have never cleared, He said I was averaging 20 miles per gallon. I told him the daily average meter has never indicated that average since the turbo was replaced at 55,000 miles. But, before the turbo was replaced I averaged 17-19 miles per gallon on the daily average meter. I asked if they could reprogram the operation between the trans and the turbo, since the turbo has obviously not been in sink. He could not help me. I have waited patiently almost 2.5 years trying to get this fixed. Not happy with this dealership and I will not be going back. I gave them one star out of sympathy. More

The best ford dealership in the area Redlands Ford is the best dealership in the inland area and riverside. The personal is very friendly and professional they provided us with great cust Redlands Ford is the best dealership in the inland area and riverside. The personal is very friendly and professional they provided us with great customer information. Redlands Ford is the best More